Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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I have been servicing my Ford Taurus for years at Cortese Ford. They have always been honest and never tried to sell me something I don't need. I bought my car from another dealer, but will always come to Ford. They have always been honest and never tried to sell me something I don't need. I bought my car from another dealer, but will always come to Cortese because of the service, and the excellent customer service I receive each and every time. I have been looking to buy a newer car, but my credit needs improvement. Dave was very upfront with me. I know that when I am able to buy, I will buy from Cortese because they always have informed me of what I need and have never tried to pull a fast one in trying to get a bigger sale. These guys are the greatest!! My son also has his Dodge Ram serviced at Cortese Dodge. All the team are very knowledgeable, polite and always go the extra mile to help you and inform you of what would be the best approach. Thank you for such excellent service over the years!! More
The salesman, David Eichelberger, went over and beyond in his efforts to help us when we purchased a car. The rest of the staff were very nice as well. We had previously taken our older car in to be r in his efforts to help us when we purchased a car. The rest of the staff were very nice as well. We had previously taken our older car in to be repaired after an accident, and we received the same wonderful treatment then that we received when we returned to buy a new car. We would certainly recommend this company to anyone. N. Stiles More
Have been coming to this dealership since the original dealership that I bought my car from went out of business. I have always been treated with friendly and courteous service. I always feel that I can dealership that I bought my car from went out of business. I have always been treated with friendly and courteous service. I always feel that I can trust that I will get the best price for any service that I need and every employee that I have dealt with have been very friendly and courteous. I would definitely recommend Cortese Auto to my friends and family. I also enjoyed the new waiting area with internet access and new TV. I will continue to come and have my car serviced for as long as I own it. More
I've had my last 4 cars serviced at Cortese Lincoln-Mercury and have always been satisfied with their work. They listen to what needs to be done and deliver what they promise to do. Best Lincoln-Mercury and have always been satisfied with their work. They listen to what needs to be done and deliver what they promise to do. Best of all they keep me informed of any changes in the details or timing of the services they are providing. Most of my service visits are for routine maintenance. I call a day ahead to be sure they have time and then have a cup of coffee and read for a few minutes until my car is ready. The current service visit was for a more extensive repair on my older car. The repair was promised by the end of the day and Dino called when he said he would to say it was ready. I used the shuttle service to be dropped off after I took the car in yesterday morning, left the car overnight, and had the shuttle pick me up early this morning. Again, all as promised. Reliable shuttle service throughout the day is another important factor in giving Cortese a high rating. I can have my cars serviced as/when needed without the inconvenience of having to make special arrangements to get to/from the dealership. More
Cortese Auto Group provides a clean, new and fresh environment in which to do business. My salesman was very professional. He followed up with me even when I was unable to return his phone calls due environment in which to do business. My salesman was very professional. He followed up with me even when I was unable to return his phone calls due to illness. Cortese, in addition, has a huge selection of cars. I was able to find more than one that was just what I wanted. More
They were able to get me in the vehicle I wanted,with the options I was looking for,for the payment I was willing to make.They were very courteous and knowledgeable.They made me feel very at ease.I was very options I was looking for,for the payment I was willing to make.They were very courteous and knowledgeable.They made me feel very at ease.I was very comfortable and never felt pressured at all.I would recommend them to anyone looking for a new or used car.I actually felt like they cared. More
our salesman was dave hilner. he was very friendly and personable. i had called that morning inquiring about some jeeps i saw on your web. dave showed us some jeeps and although i was set against gettin personable. i had called that morning inquiring about some jeeps i saw on your web. dave showed us some jeeps and although i was set against getting another black jeep, i took the 2008 liberty 4 a ride. it was so clean inside, rose smooth, had low mileage and the price was within my range. oh yea, and the slider roof was awesome!! dave answered all our questions and our overall experience was great. i will definitely recommend cortese to our family and friends. Lorrie Barry~ More
I love this dealership! They are extremely knowledgable on their products! Extremely friendly and understanding of everything that goes into purchasing a vehicle. We bought a chrysler town and country tour on their products! Extremely friendly and understanding of everything that goes into purchasing a vehicle. We bought a chrysler town and country touring from them a little over a month ago and they were first on my list to check out when my family and I decided to look at a family sports car, the 2011 challenger. They did not have exactly what my family wanted on the lot but found it with miles of their location and got the price and financing where I needed to be. The next day it was on the lot and we were driving it home. If yourlooking for any new or used car van truck suv I would start and end there. And make sure you ask for Dave Hilner he was our saleman for both purchases and was out of this world. The Coretese family of dealerships will be the only place I buy any future vehicles from now on. And that's saying a lot I was a GM guy through and through but they have forever changed my family and I over. More
This is our second Outlander from Cortese auto group scince 2007 and my wife and I have been very happy with the courteous service from Bob over the years. Byron and ANNA have gone over the top to insu scince 2007 and my wife and I have been very happy with the courteous service from Bob over the years. Byron and ANNA have gone over the top to insure a very pleasent sale on our new Outlander Sport;and we are looking forward to three more trouble free years. Note-that day I lost my 1000.00 pair of glasess somewhere and as a last resort after searching the whole house I called Byron and asked him to check our old car we traded in and low&behold they were UNDER THE CARPET in the back seat!!! this turned it from a good deal to a GREAT SALE!!dont ask me how they got there?-thank you Cortese Auto Group.JohnFederico More
The service group at Cortese Ford is the best. They are efficient, friendly and always keep me appraised on the progress of my vehicle when I have it in for service. Their mechanic that always works on my efficient, friendly and always keep me appraised on the progress of my vehicle when I have it in for service. Their mechanic that always works on my truck (Scott Rhodes) always does a quality job. The service person I deal with (Fred) is new to Cortese but he handled my requirements very well and is a real gentleman. I keep coming back to Cortese because of their service group. Grant Osman More