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Cortese Ford Lincoln

Rochester, NY

4.6
2,234 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,234 reviews

April 20, 2011

This Dealer doesnt pull the typical car dealer crap..example pressure sales, unreal advertising etc. Went the extra mile to make sure the car was like new and spared to expense at making the car p More

by George Cond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Smith Michelle Scott Joe Diogardi, Michelle Scott, Joe DiGuardi
April 15, 2011

Denise is a great sales person. We have been working with her for years. She is friendly and professional and she is a good friend to our family. We have bought all of our cars at Cortese and they have alway More

by debbiebell02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Warren
April 11, 2011

not a high pressure dealership and plus they don't pressure you buy a vehicle rightaway.Shane Chapin was a wonderful sales person and plus take time listen to you. Make sure you're happy and satisfi More

by stanley schrier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Chapin, Shane Chapin
April 10, 2011

i would like to take this opportunity to thank cortese dodge for the exccellent customer service i experienced on the purchas of my new dodge avenger. again a very sincere thank you to all at cortese More

by judy a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joe prvvidenza
April 08, 2011

Shane was great. He took the time to show me all of the options and discuss several different ways to go, from New to Used. I appreciate his great attitude and true concern. I know he was being truthful More

by JRoffe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Chapin, Shane Chapin
April 05, 2011

My only issues with the sale were the length of time it took to complete the transaction and outdated information on the website. The website stated that the used car I was looking at has 23,000+ miles wh More

by youngmrs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob B , Michelle Scott, Michelle Scott
April 05, 2011

Cortese Auto Group was an absolute pleasure to do business with. The entire experience transformed my view of the car buying process. Every employee I worked with was well educated about the vehicle More

by adudman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Providenza, John Cortese
April 04, 2011

I couldn't be happier with the overall experience of buying a car at Cortese. I have also had work done in the service department and body shop. I was treated wonderfully by the staff in all departments More

by rriola49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anna and John also Mike , Anna Moretti
April 04, 2011

I would like to express my gratitude for service that I have been receiving at Cortese Mitsubishi. Your mechanics have done a wonderful job keeping my car on the road and I would like to give a special tha More

by McBee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Bonter, Gary Alger, Gary Alger
April 04, 2011

A few months ago I mentioned Lora was having trouble with her Dodge. You said " Bring it in and we'll take care of it!" Your people were great! Last week she hit a pot hole and needed work done in the body s More

by sta1070
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The Service Department