Corwin Honda

I have had my accord for a year and a half and I still love it! I had no idea of what I was looking for or how to even go about the car buying process. I spent 8 hours at the dealership trying to decide o love it! I had no idea of what I was looking for or how to even go about the car buying process. I spent 8 hours at the dealership trying to decide on which car to take and Joel was very helpful and knowledgeable about everything. He was very patient and recommended a great car for me! More

Joel, Bill, Victor and the rest of the staff were amazing to work with. Feel free to shop wherever you want, but when you are ready to BUY this is the team that will get you your best price. to work with. Feel free to shop wherever you want, but when you are ready to BUY this is the team that will get you your best price. More

My whole experience was excellant. Had a bad experience in my home town Minot and Jeff took such good care of me... I have recommended corwin to many coworkers and friends. Jeff kept me very informed beca in my home town Minot and Jeff took such good care of me... I have recommended corwin to many coworkers and friends. Jeff kept me very informed because I was 6 hours away we did a lot of the dealings over the phone and he was always quick to get back to me when I called. I can't say enough how friendly and helpful everyone was. They made me feel like my purchased matter and wasn't just a "sale" More

Joel did a great job working with my timeline on very short notice. He found the exact right car and showed me where it was on the USAA car buying experience. This allowed me to get a great deal on the short notice. He found the exact right car and showed me where it was on the USAA car buying experience. This allowed me to get a great deal on the price. Their sticker price was also the listing price on USAA, which shows honesty on their pricing regardless of the search method. The trade in value was fair and honest. The financing was the easiest I've ever had. They did not pressure me into anything and the price was exactly as agreed upon throughout the entire process. One of my best car buying experiences yet and definitely worth the drive from Minot. Thanks guys! More

My wife and I visited Corwin Honda and worked with Jeff Fallgatter. Jeff found out everything that we were looking for in a vehicle prior to making a recommendation. Jeff maintained contact with me via pho Fallgatter. Jeff found out everything that we were looking for in a vehicle prior to making a recommendation. Jeff maintained contact with me via phone, text, and email. He was not pushy. He acted like a true consultant. He found us a car that had the features we wanted, was within our budget, and got us the accessories we wanted! Jeff made our first car buying experience GREAT and we will be working with Corwin and Jeff on our next car purchase! Thank you for all you have done. Dana and Jessica Arne Fargo, ND More

I wanted to get my car ready for a long trip that I was going on this summer. Totally got ripped off and worst part is issues still exist and I paid $900 (Isn't that hilarious!). Salesman was very good at going on this summer. Totally got ripped off and worst part is issues still exist and I paid $900 (Isn't that hilarious!). Salesman was very good at selling me what he wanted and didn't care much about issues I had with my car. As a result he managed to made me pay twice as much as I budgeted for car service without fixing any of the stuff I wanted fixed. Here is the list of issues I was concerned about and need fixed since I didn't wanted to take my vehicle in this condition on a long road trip. -Horn doesn't work. -Keyless entry does not work. -Oil change -Gear getting stuck at Parking -Car start issue sometimes( had something to do with battery terminals not clean) -Wheel alignment Issue Here is what really got fixed and what additional things were sold to me. -Oil change -4 brand new tires (Talked me into it, it didn't seem like a critical thing to me.) -axle fixing (They insisted to get this fixed and due to budget issue I had to compromise on other stuff) After leaving vehicle with them for 2 days when I got my vehicle back it seemed to be working at first but then during my trip things they "fixed" starts to break down again. And on the top of all that CRUISE CONTROL DOES NOT WORK ANYMORE. In short, They are great salesmen they know how to sell things they want to sell and they seemed least concerned about customer's problems. (My friends warned me, I wish I had listened to them.) Big fan of Honda but totally unsatisfied with Corwin Honda Services. Will be buying a new Honda Accord soon but NOT from Corwin. More

My experience at Corwin Honda was very bad, but I must first-and-foremost clarify that it typically "takes one bad apple to spoil the batch", and I believe this was the case at Corwin Honda. The majority first-and-foremost clarify that it typically "takes one bad apple to spoil the batch", and I believe this was the case at Corwin Honda. The majority of the dealership were extremely friendly and courteous, the facility itself was exceptional. The finance guy was was very friendly, UNTIL I declined when he offered me an extended warranty and dent protection. From that point on, he was "Jeckyll-and-Hyde", and extremely unprofessional. He was very unhelpful, didn't return calls or emails. When I was able to track him down on his cell phone, he said things to me, and I quote: "You are creating alot of work for me for nothing", and "I'm really dissapointed in this deal". When I called to try and get my corrected vehicle purchase contract and loan amount to be financed, his reply was "I have no idea". I could write many more paragraphs on my bad experience, but I have already spent hours on the phone working w/ others at Corwin and the Bank to get everything staightend out and get my questions answered. It has been 32 days since I purchased my used vehicle from Corwin, and I still do not have all the corrected paper work and questions answered to my satisfaction. I am certainly getting close with the help of others at the dealership, but this experience was again, really bad. More

It all started off good like others have stated. We drove thru the lot and my son spotted a car he liked. A salesman came out and asked if he wanted to look at it and test drive it. They went on the test dri thru the lot and my son spotted a car he liked. A salesman came out and asked if he wanted to look at it and test drive it. They went on the test drive and came back. That is when the dealing began. They did the credit check and everything was all good. We went on and was purchasing the car when I told them I didn't have full coverage on any of my other vehicles I was told that I couldn't leave with the car till I added it to the policy. I ended up just paying cash since it was now after hours and we all just wanted to be done. I bought a 2003 pontiac sunfire with 57,500 miles on it. It is an early graduation present for my son I told him. Is there a lemon law I asked. He said no, but it is a good car and shouldn't have any problems. After having the car 2 weeks we noticed it was using oil. I call up the sales guy and tell him what is going on. He talks to the service dept and they say to bring it in and they will do what they can to help with the matter. I bring it in do the oil change and they do a 500 miles check. This is where we drive it for 500 miles and keep track of the amount of oil we put in it. I had to take a trip to Rapid City and decided to take the car. On my way back I stopped in Watertown, SD because the motor was sounding louder than normal. I drop it off at the chevy dealer to have them check it out. They call me on Monday morning to tell me that the timing chain and tensioners were bad. I call corwin and let them know what is going on. They check and tell me that I didn't buy the extended warrenty so there isn't anything they can do. I told them I didn't know it was offered but even so it has only been 3 weeks since I bought the car. Don't you have a 30 day warranty or anything? Nope we don't they say, but what we can do is pay 300 of the 900 bill. Since they could fix it for 600. I wasn't happy at all this was happening. The sales guy goes on and tells me how he bought a pickup and the alternator went out a bit after he bought it. This stuff happens he says and states that it was to bad I paid cash for the car. Really then you could do something? Needless to say this restarted the 500 miles. I track the oil for another 500 and call and talk to them. It is still using oil. They tell me to bring it up and they will check it out again. This time I get a lady. Mind you I live over an hour away. She tells me the oil level was fine and they couldn't see it leaking anywhere. I told her I put oil in it before I came up and it isn't leaking it, it is using it. She goes on to tell me it is common for older cars (2003?) to use more oil. I told her my other cars don't use this much and they are older.She then has me do the 500 miles again. I am getting upset this is basically the 3rd time I am asked to do this. After the 500 miles I call her and tell her how much oil it used. Once again she says this is common for older cars. I told her it isn't and that I am adding way more in this one than my older cars. She then tells me it is because it is a smaller motor and to continue to keep track of the oil usuage until it is time for the next oil change. A week later the piston or seal or whatever it was that was causing the oil usuage blew and blew the heads on the car. 4 months after I purchase this car my motor is gone. I call them up and they say there isn't anything they can do. That I should have purchased the warrenty. Really? This car had only 57,500 miles on it. Now my son's graduation present is just sitting in the driveway. I have checked around and almost every other place has a 30 day 3,000 mile warranty. I brought this car back after 2 weeks so it would have been covered under that with any other place so not only did I buy the car and 600 for timing chain,2 oil changes I am out almost 8,000 and there is nothing they can do. I will never buy another car from them and hope nobody else well either. If they would have looked into why the car was using the oil and instead of insisting it was common and found the problem it would have been a cheaper solution. By the way I talked to a couple of garages and they told me that she should have never told me to keep driving it with the amount of oil it was using. Since ND has no lemon law on used cars I don't think it would do me any good to go to court, but I am tempted. Very bad business practices here. More

JOEL WAS A VERY KNOWLEDGEABLE AND HONEST SALESMAN WHO HELPED MY FIND THE PERFECT CAR FOR ME AND MY BUDGET. I WILL DEFINITELY DO BUSINESS WITH THE CORWIN AUTOMOTIVE GROUP AGAIN AND WILL REQUEST JOEL TO BE HELPED MY FIND THE PERFECT CAR FOR ME AND MY BUDGET. I WILL DEFINITELY DO BUSINESS WITH THE CORWIN AUTOMOTIVE GROUP AGAIN AND WILL REQUEST JOEL TO BE MY SALESMAN! More

Everything was fine at first. Corwin was very accommodating to have us take the used van to our own mechanic for inspection and they were very forthcoming with the carfax and maintenance history. accommodating to have us take the used van to our own mechanic for inspection and they were very forthcoming with the carfax and maintenance history. Until we went in to retrieve the vehicle. We sat for a half and hour, AFTER being called to push our scheduled appointment back and hour. They told us the disc changer wasn't operating. They said it was an easy same day fix. We would simply drop the van off one morning, have a courtesy driver drop my husband off at work, then have the van ready to drive back home that same night. We live out of town, so it's easier for mileage to drive the one vehicle to Fargo. My husband brought the van in to Corwin that Friday morning. They took out the entire stereo system and told him they wouldn't get to it that day, but bring it back on Monday. Thus begins our weekend of errands with 5 children in the back and nothing but the sound of their own voices to entertain them. If Corwin knew they wouldn't be able to work on it that day, we should have been told this before they took the entire system out and instead, brought the van in on Monday for our same day repair. Monday rolls around and my husband drives the van into work again in anticipation for our same day repair to be done and installed. It's now 2pm and no word from Corwin. I called the service center and all they told me is the repair woman called for information this morning, but they don't have it back yet, sorry. I told the service man at Corwin to call the stereo repair woman and ask for more information on whether it would be done tonight, because I didn't want to be without a van for a third day while my husband drives it to work *hoping* Corwin finally gets this issue resolved. On top of wasting gas driving the van instead of my husbands regular work vehicle, they didn't wash the vehicle, didn't top off the tank as they said they would and their customer communication skills are severely lacking. I would not buy from this retailer again and definitely not suggesting anyone else buy a used vehicle from them either. More