My Review Of Corwin Honda:
Everything was fine at first. Corwin was very accommodating to have us take the used van to our own mechanic for inspection and they were very forthcoming with the carfax and maintenance history. Until we went in to retrieve the vehicle. We sat for a half and hour, AFTER being called to push our scheduled appointment back and hour. They told us the disc changer wasn't operating. They said it was an easy same day fix. We would simply drop the van off one morning, have a courtesy driver drop my husband off at work, then have the van ready to drive back home that same night. We live out of town, so it's easier for mileage to drive the one vehicle to Fargo. My husband brought the van in to Corwin that Friday morning. They took out the entire stereo system and told him they wouldn't get to it that day, but bring it back on Monday. Thus begins our weekend of errands with 5 children in the back and nothing but the sound of their own voices to entertain them. If Corwin knew they wouldn't be able to work on it that day, we should have been told this before they took the entire system out and instead, brought the van in on Monday for our same day repair. Monday rolls around and my husband drives the van into work again in anticipation for our same day repair to be done and installed. It's now 2pm and no word from Corwin. I called the service center and all they told me is the repair woman called for information this morning, but they don't have it back yet, sorry. I told the service man at Corwin to call the stereo repair woman and ask for more information on whether it would be done tonight, because I didn't want to be without a van for a third day while my husband drives it to work *hoping* Corwin finally gets this issue resolved. On top of wasting gas driving the van instead of my husbands regular work vehicle, they didn't wash the vehicle, didn't top off the tank as they said they would and their customer communication skills are severely lacking. I would not buy from this retailer again and definitely not suggesting anyone else buy a used vehicle from them either.
Was this review helpful to you?
Yes | No