Cottage Grove Chrysler Dodge Jeep Ram

My review was do to an insensitive response to a safety issue on a used vehicle purchased there. they did not want to remedify the cost($200.) to repair a leaking brake fluid to the back brakes which was issue on a used vehicle purchased there. they did not want to remedify the cost($200.) to repair a leaking brake fluid to the back brakes which was a safety issue to me. This could have cause no braking power to the vehicle. Comment made "what you do expect from 16 year old vehicle". Safety inspection are necessary on older vehicles. This should have been caught during the inspection of the vehicle before going to dealer inventory. More

The dealer misrepresented that the car we purchased had a factory instaled tow package. Now we have a car with no official tow capacity and questionable warrenty. I had to file a complaint with Chrysler and factory instaled tow package. Now we have a car with no official tow capacity and questionable warrenty. I had to file a complaint with Chrysler and The State Atorny General's Office. We still do not have resilution and may have to hire an attorney to get resilution to our delema. More

This place is horrible. I am still having nightmares about my experience here. I already wrote a review detailing how the sales manager yelled at me for suggesting that car dealerships don't pay more th about my experience here. I already wrote a review detailing how the sales manager yelled at me for suggesting that car dealerships don't pay more than bluebook for a trade in. That review was removed due to inappropriate content. I did not use any profanity or violate the terms of use, so I am guessing that the dealership tried to get it removed? I wouldn't be surprised. Anyways, here's my experience: The car we were looking at was listed for about $5500 on craigslist, the sticker price at the dealership was $7500, the blue book was $3500. The sales manager (owner?) yelled at me in front of the whole store over $50. I WOULD NEVER RECOMMEND GOING TO THIS PLACE!!! I am skeptical of the all 5 star reviews on here... they are quite possibly done by the people who work there. I did warn them that I was going to tell the internet about my experience at their dealership before I walked out. The sales manager proceeded to get on the outside intercom and yell some more. I am a polite, educated, christian woman and I don't think it is appropriate for any man to speak to a woman like the sales manager spoke to me. Let alone someone who is trying to sell me something. That man lacks a basic sense of respect for other human beings and he is the guy in charge of this place. Take your money elsewhere. Their customer service was horrible... the sales manager yelled at me. I consider yelling to be a 0 on the scale of friendliness. My overall experience left me feeling like I had wasted a perfectly good Saturday. I am still haunted by the sales manager's rudeness. Therefore, I give overall experience a big fat zero. The price is just bad because the sticker prices are way above what they actually want or expect and WAY over bluebook. And then they call themselves no gimmick dealerships, that the sticker price is the real price they will accept. This is clearly a lie. They were willing to accept far below the sticker price on the car we wanted, but it was still almost double bluebook. More

I bought a pickup three mpnths ago and they still cant get there dmv paper work streight and the finance manager was very rude and unwilling to work with me on the deal to vet my intrest rate close to whe get there dmv paper work streight and the finance manager was very rude and unwilling to work with me on the deal to vet my intrest rate close to where I wanted it More

Best experience I've ever had buying a car. They made it Best experience I've ever had buying a car. They made it fun. Would not consider going anyplace else. They are leaps and bounds ahead of any other Best experience I've ever had buying a car. They made it fun. Would not consider going anyplace else. They are leaps and bounds ahead of any other ... They care More