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Country Hyundai Genesis - Service Center

Northampton, MA

3.9
116 Reviews

116 Reviews of Country Hyundai Genesis - Service Center

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October 11, 2013

Excellent service! I did have 1 question though. I just received an email saying that if you purchase a car at country hyundai this month you get a free 50" tv. I didn't get a tv.....?? More

by denverneicy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sadowski
Oct 12, 2013 -

Country Hyundai Genesis responded

Thank you for your feedback! We do have a promotion going on for the month of October, if you buy a new or used vehicle you will receive a 50 inch TV. If you can provide us with your contact information, I will certainly look into this for you. You can also reach me at 413.570.1321 or by email at hsimard@tommycarmgt.com.

October 11, 2013

Arrived for 6 month service appointment; friendly greeting; car taken right away and finished within a normal period of time. Reasonable service fee. Tom has always been very friendly and accommoda More

by mdpic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sadowski
Oct 12, 2013 -

Country Hyundai Genesis responded

We are so glad to hear that your experience here at Country Hyundai was excellent! We appreciate you allowing us to earn your business. Thank you for your awesome feedback and we hope to see you back for your next service!!

March 30, 2013

I have been going here since I bought my car and they have been great with all our service needs. They have been polite, honest and most of all they had the jobs done in a fair amount of time so there wa More

by sharq8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sadowski
Mar 30, 2013 -

Country Hyundai Genesis responded

Thank You for taking the time to write this review. I'm glad our service department has been there to help you with everything needed. Thanks for being a loyal customer and we look forward to seeing you again soon!

March 23, 2013

They had to order the solenoid and called when it came in. Tom also answered all of my questions and scheduled an oil change for the same time as my service. Great work! Worked w/me and my rescheduling. I More

by carolyncbuckley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sadowski
Mar 23, 2013 -

Country Hyundai Genesis responded

Thank you so much for taking the time to write this review. I am glad to hear that Tom was able to schedule you an appointment that worked so well with your schedule and that all the work (even the touch up paint) was able to be completed during the same visit. I will make sure Tom and our entire service department sees your kind words and thanks again for the excellent feedback!

March 20, 2013

Tom is a very friendly guy who kept me updated on the progress of my car throughout the process. He gave me a estimated price at the beginning and the final price was under his quote not over. Thanks for More

by stylin1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sadowski
Mar 20, 2013 -

Country Hyundai Genesis responded

Thank you so much for taking the time to write this review. It is great to hear that Tom was so helpful during your visit to our service department and that the work was completed thoroughly and at a great price. Thanks again!

March 02, 2013

We were contaced for a 'Recall' service for a front coil protector on our 2011 Santa Fe. Tom called me and we set up a mutually convenient appointment and we were pleasently reminded of the app More

by rtandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sadowski
Mar 12, 2013 -

Country Hyundai Genesis responded

Thank you so much for taking the time to write this review. I am glad to hear that our service department exceeded your expectations. Tom is a great asset to our staff here and i glad that he was able to find you an appointment that worked well for your schedule and that the work was completed so quickly.

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