Country Hyundai Genesis - Service Center
Northampton, MA
116 Reviews of Country Hyundai Genesis - Service Center
Excellent service! I did have 1 question though. I just received an email saying that if you purchase a car at country hyundai this month you get a free 50" tv. I didn't get a tv.....?? received an email saying that if you purchase a car at country hyundai this month you get a free 50" tv. I didn't get a tv.....?? More
Arrived for 6 month service appointment; friendly greeting; car taken right away and finished within a normal period of time. Reasonable service fee. Tom has always been very friendly and accommoda greeting; car taken right away and finished within a normal period of time. Reasonable service fee. Tom has always been very friendly and accommodating, even if we have occasion to drop in without an appointment. Also, chatted with Scott Peters while waiting for our car. He too is always friendly and informative as to Hyundai's current cars or what is changing or not on new models, etc. Enjoy his updates. More
I have been going here since I bought my car and they have been great with all our service needs. They have been polite, honest and most of all they had the jobs done in a fair amount of time so there wa have been great with all our service needs. They have been polite, honest and most of all they had the jobs done in a fair amount of time so there was not a lot of waiting time. More
They had to order the solenoid and called when it came in. Tom also answered all of my questions and scheduled an oil change for the same time as my service. Great work! Worked w/me and my rescheduling. I in. Tom also answered all of my questions and scheduled an oil change for the same time as my service. Great work! Worked w/me and my rescheduling. I had a small area that needed touch up paint. He said the paint hadn't arrived yet, but we would scheduled a quick appointment. I laughed and told Tom the car was too dirty too notice it! The paint arrived while they had my car and they washed the entire car! It was a nice surprise! More
Tom is a very friendly guy who kept me updated on the progress of my car throughout the process. He gave me a estimated price at the beginning and the final price was under his quote not over. Thanks for progress of my car throughout the process. He gave me a estimated price at the beginning and the final price was under his quote not over. Thanks for your friendly survice. More
We were contaced for a 'Recall' service for a front coil protector on our 2011 Santa Fe. Tom called me and we set up a mutually convenient appointment and we were pleasently reminded of the app front coil protector on our 2011 Santa Fe. Tom called me and we set up a mutually convenient appointment and we were pleasently reminded of the appointment several times. The service was completed in about 40 minutes (1 hr quoted). Very good customer service. Dealership was clean and comfortable. More