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Countryside Nissan
Countryside, IL
2,224 Reviews
Countryside Nissan located in Countryside, Illinois is proud to be one of the premier dealerships in the area. We are proud to be a nine time winner of Nissan's Owner First Award of Excellence for Customer Service. That's every year since the award's creation! From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Countryside Nissan a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Nissan, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,224 reviews
Verified Customer
July 08, 2026
Watch out for the bait and switch. I bought a car in June that was listed online with a price but when we sat down to do paperwork all of a sudden they said it had wheel locks added fo I bought a car in June that was listed online with a price but when we sat down to do paperwork all of a sudden they said it had wheel locks added for $199 and their Pulse break light safety for $599. I said that wasn’t listed as added for the online price and I don’t want them they said it’s to late they already have them so I had to pay the extra $900. The kicker is 2 weeks later I’m looking for the wheel lock key and it was determined that they never added the wheel locks!!! I’ve been waiting 3 weeks after many promises of a refund check for that. They keep saying checks in the mail. Horrible More
by susanpaloucek
July 07, 2026
Tim is a down-to-earth relatable guy. Always friendly and professional. He is the reason I have purchased two Altimas from this dealership. Even if I don't need to address a management i Always friendly and professional. He is the reason I have purchased two Altimas from this dealership. Even if I don't need to address a management issue during my visit, I usually seek out Tim just to say hi, if he isn't busy. Tim has a 'good energy' about him that attracts people and makes them know that their business is important to him! DJ is usually the one who arranges and takes care of the service on my cars. On this visit, like all the visits before, he was honest, to the point, kept me informed and provided an excellent experience. This staff shows that they care about the customer's needs and they deliver! More
by omer.wins43
July 04, 2026
Staff is very friendly and greeted me as soon as I walked in. Service was quick and love receiving the video walkthrough. in. Service was quick and love receiving the video walkthrough. More
by soledadr8586
July 04, 2026
Top notch service department. From the service manager to the advisor and technician, everything went great! From the service manager to the advisor and technician, everything went great! More
by Tommypos
Employees Worked With
July 03, 2026
Terry and Tim were a hoot. Need more down to earth/sensible people like them more often. Makes the whole process run a little bit more smoother especially when you're purchasin Need more down to earth/sensible people like them more often. Makes the whole process run a little bit more smoother especially when you're purchasing a vehicle. It was nice that we didn't have to wait for a finance guy too! More
by apachetaffy
July 02, 2026
What a dream team! !! Terry was so helpful answering all my questions and concerns! Highly recommend!! !! Terry was so helpful answering all my questions and concerns! Highly recommend!! More
by meraydawoud
July 02, 2026
The service department was very courteous and professional. Ms vanessa was able to get my service done in timely manner . Though dealsership repairs are expensive the staff assisted me getting 10 professional. Ms vanessa was able to get my service done in timely manner . Though dealsership repairs are expensive the staff assisted me getting 10% off -as much as they could remaining within bounds of policies . Overall great service experience. More
by prowler207
June 28, 2026
Vanessa was very help with addressing my concerns and met my needs. She was also able to have my car checked in and ready to go within a good timeframe. my needs. She was also able to have my car checked in and ready to go within a good timeframe. More
by marandaahlfeld
June 28, 2026
The employees were unprofessional and had poor communication skills. Nothing was explained, the vehicle was returned unroadworthy. The customer is treated with as little respect as possible. communication skills. Nothing was explained, the vehicle was returned unroadworthy. The customer is treated with as little respect as possible. More
by No surprise nissan
