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Countryside Nissan - Service Center

Countryside, IL

4.5
312 Reviews

312 Reviews of Countryside Nissan - Service Center

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June 04, 2024

They were polite and did the work when promised. I am happy with the service More

by HORACIO.GARCIA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Walega
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Countryside Nissan responded

HORACIO.GARCIA1, we are so pleased to know you had a positive experience with Countryside Nissan. Thank you for sharing!

June 04, 2024

Great dealership awesome people. Uvaldo was a great help. And Dave b the tech was fantastic More

by DBRONGIEL72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uvaldo chavez
Jun 05, 2024 -

Countryside Nissan responded

Thanks for the shout out for the team, DBRONGIEL72!

June 02, 2024

As usual , my service representative BJ was excellent and went above and beyond. Also service was finished when promised. More

by RICKMUELLER1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kuba Luc
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Countryside Nissan responded

Thank you, RICKMUELLER1951! We love your comments and 5 STAR rating! Thank you for the continued support.

June 01, 2024

Service advisor, BJ, was great! He was able to get all the repairs done in a timely manner and covered by the warranty. More

by jball10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Countryside Nissan responded

Thank you, jball10! We are so happy everything worked out well and we love the shout out for BJ!

June 01, 2024

Great customer service. Fast and efficient. Very pleased with this dealer. No games like other dealers! More

by DSPREITZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 01, 2024 -

Countryside Nissan responded

Thank you, DSPREITZER! Fast, fair and easy... that's the plan!

June 01, 2024

Fast and professional service. Work was performed as described and recommendations are not pressured for the sale of service. More

by OE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Walega
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Countryside Nissan responded

Thank you, OE!

May 30, 2024

Good service and very friendly. Uvaldo Chaves was my servis advisor. and he was very good at explaining everything about my services to me. More

by AJJA1530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Walega
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Countryside Nissan responded

We are so happy to know that you had a good experience with Uvaldo at Countryside Nissan! Thank you, AJJA1530 for taking the time to share!

May 30, 2024

Service was good and timely but when the car was done I couldn’t find it. I had to go back in and have them come out and keep setting the alarm off. Then he said it’s over there and left me instead of pu More

by TONY.LAPAGLIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kuba Luc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Ippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Countryside Nissan responded

Thank you, TONY.LAPAGLIA, for taking the time to share. We agree with your concern, you should not have to go looking for your vehicle alone. If we can't get it pulled up, we should atleast have precise location or walk you there. Please accept our apology.

May 29, 2024

Good service with courteous employees. Recommended service is well explained. The complimentary car wash is a nice feature. More

by bobkiz516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Walega
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Countryside Nissan responded

Thank you, bobkizi516! We hope to see you again and we appreciate your business!

May 27, 2024

BJ, service center rep, was great as always. Confirmed & corrected what was diagnosed at a shop while my son had vehicle at school. More

by GRADWANSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Countryside Nissan responded

BJ’s fan club always comes through for him too! Thank you for sharing your great comments about your experience, GRADWANSKI!

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