Back

Countryside Nissan - Service Center

Countryside, IL

4.5
415 Reviews

415 Reviews of Countryside Nissan - Service Center

Sort by
March 11, 2024

Uvaldo Chavez got the 85K service done as requested for my wife's Nissan Murano. More

by VARELAX5
Recommend Dealer
Yes
Employees Worked With
Uvaldo Chavez
Mar 12, 2024 -

Countryside Nissan responded

Thank you , VARELAX5, for the shout out to Uvaldo! Thank you also for your business and taking the time to offer a 5 STAR rating.

March 09, 2024

Professional, knowledgeable, pleasant, customer oriented, efficient. I am a satisfied repeat customer of over 15 years. Appreciate the stability of the staff. More

by DEBDDXN
Recommend Dealer
Yes
Employees Worked With
Chuck Ippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Countryside Nissan responded

Thank you, DEBDDXN, for your continued support over the years! We appreicate your business and your 5 STAR rating.

March 08, 2024

Fast service and very helpful service advisor-- Kept me updated on my car. Very pleased with my visit. More

by mbtg14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Countryside Nissan responded

Thank you, mbtg 14! We appreciate your 5 STAR rating and kind words about your experience.

March 08, 2024

The service department always takes good care of me. BJ Diloy is great, and the Service Manager (forgot his name) immediately came out to greet me when I pulled my car up. The tech did a good job, and More

by Todd S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Countryside Nissan responded

Thank you, Todd S. Its a pleasure for our team to work with guests such as you! Keith Walega (service manager), BJ and the rest of the team are very focused in on providing you excellent service and we are so pleased that you had a great experience. We appreciate your continued support.

March 08, 2024

BJ Diloy is a excellent service department representative. He is extremely helpful and knowledgeable. He always has clear and honest advice on the next steps I need to take to keep my vehicle More

by pongrac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Countryside Nissan responded

Thank you, pongrac (Sue P)! We appreciate your continued support of BJ, Chuck and the team! We look forward to working with you again when you're ready!!

March 07, 2024

Car wasn’t washed good & I don’t believe my car was checked at all. More

by VMOORE902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cinthya Bautista
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Walega
1.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Countryside Nissan responded

Veronica, we are sorry that you are unhappy. BJ and Keith have been alerted and will be reaching out to talk more about your experience. If it is easier for you to contact Keith at your convenience, his phone number is 773-343-9295. It is never our goal to cause frustration or unhappiness for our guests and we hope to be able to resolve quickly this issue.

March 06, 2024

Helpful sales rep who answered some questions about my car and the service rep was able to fit in an oil change and tire rotation while I was there. Very happy with Nissan dealer - and very happy with More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the names
Mar 07, 2024 -

Countryside Nissan responded

Thank you, Ann! We love your 5 STAR rating and appreciate your business!

March 06, 2024

The dealer ship was attentive and courteous. They alerted me as soon as my part was in and fix my car promptly More

by zach1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Walega
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Countryside Nissan responded

Thank you, zach1973!

March 02, 2024

Great staff and very attentive to your needs! !! Always a very positive experience when visiting Countryside Nissan! Thank you once again More

by WOLF217326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ from Service
Mar 04, 2024 -

Countryside Nissan responded

Thank you, WOLF217326! We appreciate your continued support!

March 02, 2024

The waiting was great! And BJ always attentive for all my requests and questions, he is super helpful! More

by DELCARMEN@comcast.net
Recommend Dealer
Yes
Employees Worked With
BJ
Mar 04, 2024 -

Countryside Nissan responded

Thank you, DELCARMEN! Always great to hear from fans of BJ! We appreciate your support.

...
26
...