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Courtesy Acura - Service Center

Littleton, CO

4.9
4,679 Reviews

4,679 Reviews of Courtesy Acura - Service Center

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July 17, 2018

Professional as always We have been using this dealership for many years and have no reason to go elsewhere. They are professional and quick to correct any issues. More

by RMHNETWORK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Ernce
Jul 23, 2018 -

Courtesy Acura responded

Hi! Thank you for continually choosing Courtesy Acura to be your dealership. We appreciate you coming in over the years and look forward to seeing you when you come in. Thank you for your review! With Courtesy, John Mark Osborne General Manager Courtesy Acura

July 17, 2018

Routine Service appt- exceptional customer service Chris Smith was great. He was thorough but also very efficient. I was in and out quickly and had my car back in less than 2 hours. Very professi More

by DUSTYHOCKABOUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
Jul 23, 2018 -

Courtesy Acura responded

Thanks for taking the time to write a great review for Chris and our service department. I will share your compliments with him. We look forward to seeing you in the future! With Courtesy, John Mark Osborne General Manager Courtesy Acura

July 17, 2018

Attention to detail Had a panel replaced under warranty, the replacement panel had a defect, prior to returning the vehicle to me, the panel was reordered and replaced. More

by wilz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Sheridan
Jul 23, 2018 -

Courtesy Acura responded

Hi and thanks for the review! I am glad to hear the panel in your car was replaced with no defects in it and our team had the attention to detail to catch the original replacement panel. Thank you for using our service department and we look forward to an opportunity to serve you in the future. With Courtesy, John Mark Osborne General Manager Courtesy Acura

July 17, 2018

Keep on Trucking! After going to local automotive shops for years I finally took my 2007 MDX to a certified dealership, I was apprehensive and a little nervous because More

by jim26.2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
Jul 23, 2018 -

Courtesy Acura responded

We are glad to hear how pleasantly surprised you were with our service department. Our goal is to provide an experience worthy of a five-star rating and I am happy to see we met that with you. Thank you for taking the time to write a review for Chris and we look forward to an opportunity to serve you in the future. With Courtesy, John Mark Osborne General Manager Courtesy Acura

July 17, 2018

Excellent I always receive personable, excellent service at Courtesy Acura. They communicate well and have a very nice waiting area. They deliver your car tim More

by PARYMAN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane
Jul 23, 2018 -

Courtesy Acura responded

Thank you for your kind review of our team. We are glad to have provided you with excellent customer service during your time with us in the service department. Thanks for being a part of the Courtesy Acura family; we look forward to seeing you around. With Courtesy, John Mark Osborne General Manager Courtesy Acura

July 17, 2018

Warranty replacement My all seasons mats were purchased with the vehicle when new, the driver side mat had a crack. The service department worked with me to get the mats More

by wilz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Sheridan
Jul 23, 2018 -

Courtesy Acura responded

Thanks for sharing your experience in your review. I am glad to hear the service team was able to replace your floor mats. We look forward to an opportunity to serve you again. Enjoy your car! Happy driving, John Mark Osborne General Manager Courtesy Acura

July 17, 2018

Great Service Great service!! The appointment was appropriate and the time required was very good. I would definitely recommend this to anyone who contacts me conce More

by HUNTR1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
Jul 24, 2018 -

Courtesy Acura responded

Hi and thanks for the great review of our service department. We always strive for service worth 5-stars and I am happy to hear we achieved that with you. Look forward to seeing you around! Happy driving, John Mark Osborne General Manager Courtesy Acura

July 17, 2018

Beautiful service always! I love this place. Free loaner car. Easy and flawless service. They even paid for a lyft for me to get there! I love taking my car to them. More

by Beckyvoth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Ernce
Jul 25, 2018 -

Courtesy Acura responded

Thanks for writing us a great review! Glad to hear you love our dealership; we are grateful to have you part of the Courtesy Acura family. We will see you the next time! With Courtesy, John Mark Osborne General Manager Courtesy Acura

July 17, 2018

Great Service- Great Dealership! Easy to make service appointments via phone or online portal. The service staff are very professional and explain everything they ar More

by Bumble 25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
Jul 26, 2018 -

Courtesy Acura responded

Great to hear you have decided to be all Courtesy! We appreciate you making the drive to see us every time your car needs some service done. Look forward to seeing you around! Happy driving, John Mark Osborne General Manager Courtesy Acura

July 17, 2018

Excellent Service Chris Smith was extremely courteous, enthusiastic, and professional. He was able to fit me into the service center to take care of a warning light tha More

by epmontgo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
Jul 28, 2018 -

Courtesy Acura responded

Hi and thanks for the great review of Chris. We are always glad to hear our clients' experiences. Look forward to seeing you next time! Hope your trip went well. Happy driving, John Mark Osborne General Manager Courtesy Acura

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