4,679 Reviews of Courtesy Acura - Service Center
Professional as always We have been using this dealership for many years and have no reason to go elsewhere. They are professional and quick to correct any issues. We have been using this dealership for many years and have no reason to go elsewhere. They are professional and quick to correct any issues. More
Routine Service appt- exceptional customer service Chris Smith was great. He was thorough but also very efficient. I was in and out quickly and had my car back in less than 2 hours. Very professi Chris Smith was great. He was thorough but also very efficient. I was in and out quickly and had my car back in less than 2 hours. Very professional More
Attention to detail Had a panel replaced under warranty, the replacement panel had a defect, prior to returning the vehicle to me, the panel was reordered and replaced. Had a panel replaced under warranty, the replacement panel had a defect, prior to returning the vehicle to me, the panel was reordered and replaced. More
Keep on Trucking! After going to local automotive shops for years I finally took my 2007 MDX to a certified dealership, I was apprehensive and a little nervous because After going to local automotive shops for years I finally took my 2007 MDX to a certified dealership, I was apprehensive and a little nervous because of the stories about getting ripped off at a flashy dealership. I was pleasantly surprised that was not the case. I was treated fairly and not pushed to purchase anything more than what was required for a car that needed work to keep it safe. Up/front and knowledgeable service agents (Chris Smith) made the experience seamless! More
Excellent I always receive personable, excellent service at Courtesy Acura. They communicate well and have a very nice waiting area. They deliver your car tim I always receive personable, excellent service at Courtesy Acura. They communicate well and have a very nice waiting area. They deliver your car timely and washed. More
Warranty replacement My all seasons mats were purchased with the vehicle when new, the driver side mat had a crack. The service department worked with me to get the mats My all seasons mats were purchased with the vehicle when new, the driver side mat had a crack. The service department worked with me to get the mats replaced under warranty. More
Great Service Great service!! The appointment was appropriate and the time required was very good. I would definitely recommend this to anyone who contacts me conce Great service!! The appointment was appropriate and the time required was very good. I would definitely recommend this to anyone who contacts me concerning Acura. More
Beautiful service always! I love this place. Free loaner car. Easy and flawless service. They even paid for a lyft for me to get there! I love taking my car to them. I love this place. Free loaner car. Easy and flawless service. They even paid for a lyft for me to get there! I love taking my car to them. More
Great Service- Great Dealership! Easy to make service appointments via phone or online portal. The service staff are very professional and explain everything they ar Great Dealership! Easy to make service appointments via phone or online portal. The service staff are very professional and explain everything they are doing- Chris Smith is great!! I took my car in for routine service and didn't feel like i was getting up sold on every possible addition to the service, the recommendations were very reasonable. I bought my car from Courtesy but had been having it serviced at a dealership that is closer to where I live- not anymore- i am all Courtesy, all the time from now on since it is worth the drive for a much higher level of customer service. More
Excellent Service Chris Smith was extremely courteous, enthusiastic, and professional. He was able to fit me into the service center to take care of a warning light tha Chris Smith was extremely courteous, enthusiastic, and professional. He was able to fit me into the service center to take care of a warning light that came on even though I did not have an appointment. I was relieved to have the situation resolved so I could feel confident in making a 300 mile trip the next day. I have used your service department since we bought our MDX at your dealership 4 years ago. I have been pleased with your service and will continue to have our car serviced at your service center More