Courtesy Acura - Service Center

B16 Service Service They were timely - wished they had a loaner for us. Vanessa was friendly upon arriving. Nice touch with the water in the car when leaving. They were timely - wished they had a loaner for us. Vanessa was friendly upon arriving. Nice touch with the water in the car when leaving. More

Incredible customer service! This is the first time I purchased a car from Courtesy, and also the first time for a service there. Vanessa is extremely pleasant and professional to This is the first time I purchased a car from Courtesy, and also the first time for a service there. Vanessa is extremely pleasant and professional to work with. She listens carefully to my needs and issues, and documents it in great details. They didn't have a loaner available at that time, but they were able to provide a ride through Lyft to/from my home. When I came back to pick up the vehicle, all issues were addressed and taken care of. Vanessa personally walked me to the parts department to pick up the touch-up paint and made sure I received the correct item. She provides the best customer service I've seen in years! More

25K check First time working with Alec, and as always very professional, smooth, efficient. He worked with me on a maintainence plan for this visit and the next First time working with Alec, and as always very professional, smooth, efficient. He worked with me on a maintainence plan for this visit and the next. He also made sure I understood the how to work the loaner, as it was a new model with different shifter, fuel tank than I am used to..... Picked up my RDX from Vanessa. She was also very professional and efficient. Explained all the work that was completed. More

Routine service I took my car in for a routine oil change. They asked if I need a loaner car and I said yes. I got my loaner car and had it for a couple of days beca I took my car in for a routine oil change. They asked if I need a loaner car and I said yes. I got my loaner car and had it for a couple of days because I went out of town. Courtsey Acura understood and didn’t even question the extra days. When I went to pick my car up it took less than 10 minutes to get my car and leave. The customer service at this dealer is second to none. More

Great Service! Great place! Everyone is very friendly, Service dept is awesome. Conner and Vanessa were very helpful, they provided a car for me while service was be Great place! Everyone is very friendly, Service dept is awesome. Conner and Vanessa were very helpful, they provided a car for me while service was being done. Communicated well throughout process and I had my car back within a couple of hours. Very impressed! More

Good service . Waited entirely too long for it to be done though. Would have appreciated an update when my car ran over estimated time it was going to take. . Waited entirely too long for it to be done though. Would have appreciated an update when my car ran over estimated time it was going to take. More

great!!! I have purchased 3 cars from here. They have treated me awesome. They even took care of one with unforseen issues. Have just made the experience won I have purchased 3 cars from here. They have treated me awesome. They even took care of one with unforseen issues. Have just made the experience wonderful. More

Excellent service experience Connor always goes above and beyond to make my experience in the Service department quick and painless! He is professional and helpful and I so appre Connor always goes above and beyond to make my experience in the Service department quick and painless! He is professional and helpful and I so appreciate how seamless the experience is each and every time! More

MDX service work Alec went above and beyond in servicing my MDX. He arranged a tow truck to tow my car in and had a loaner car waiting for me. He helped out in getting Alec went above and beyond in servicing my MDX. He arranged a tow truck to tow my car in and had a loaner car waiting for me. He helped out in getting the repairs done in a fast and reasonable time. This is the reason Courtesy Acura does all of my service work on my car. When Alec was not available Connor was just as helpful and would keep me informed on the progress of my repairs and when the car would be ready for pick up which was done faster than he said it would be available. More