Courtesy Chevrolet

Doug Smith IS the best! Doug continues to shine in the service department at Courtesy Chevrolet. He went above and beyond for me when no one else would. He is committed to pr Doug continues to shine in the service department at Courtesy Chevrolet. He went above and beyond for me when no one else would. He is committed to providing outstanding service to anyone he comes in contact with. I would recommend Doug to anyone. Thank you for all your help! More

what a nice guy! Curt was very helpful and reassuring. Helped me figure out what was wrong with my car and even helped me find a coupon to use for the work! Curt was very helpful and reassuring. Helped me figure out what was wrong with my car and even helped me find a coupon to use for the work! More

No appointment, No problem Needed 12,000-mile maintenance and pulled up and was met by Jim. Jim is very professional and friendly. Asked if I had other concerns besides the ma Needed 12,000-mile maintenance and pulled up and was met by Jim. Jim is very professional and friendly. Asked if I had other concerns besides the maintenance. He arranged to have me picked up. To top it off, Daniel, the shuttle driver who picked me up, was a very pleasant young man. More

Worst place to buy a car From what I understand they only give this website to people that purchased a car from them and ended up enjoying the experience. I should of known ri From what I understand they only give this website to people that purchased a car from them and ended up enjoying the experience. I should of known right off the bat that this place was car salesman's paradise. After we started signing the contract my wife was browsing their website and saw the vehicle we were purchasing for MUCH lower on their website than they displayed and we were getting it for. At this point we should of STOPPED there. Their excuse was that our trade in was higher to even out the price... This was a joke. We visited a previous dealer and they offered us the same trade in value. After throwing a stink they lowered the price a bit but still not enough to match their sale price on the site. Stupid me went ahead and bought it because the wife really liked it... Next it took them months to get us in to get the repairs that we agreed upon before the purchase to be fixed. One of which was a paint chip. Well... we went in and turns out their guy messed up the service form so they were not able to take the vehicle... Thanks for having us drive 50 miles 1 way and waste gas for your mistake. Finally a week later we were able to drop it off yet again. After a week of them having our car to pick it up and guess what?! EVERYTHING inside was gone... including the floor mats... Turns out their lack of training set in and their cleaning crew though our vehicle was a trade in so threw everything out. I mean everything. Garage remotes, kids toys, vehicle registration, personal papers, even a $200 stroller. Who trades in a vehicle with a $200 stroller? This cleaner should of asked a supervisor when he noticed this much stuff. We didn't expect our belongings to be missing when our car was sent in for body work as they would never have needed to go inside. We spoke to Mike at the body shop and his response was "Well it says on the authorization form to clean everything out." Oh you mean the very tiny print at the bottom??? Sorry, my pregnant wife didn't read the tiny print at the very bottom when dropping the car off for a paint touch up with a whining 2 year old by her side. She didn't expect you to throw out all our belongings as she though companies had more common sense than that. We were given a 2 year supply of free oil changes when we purchased our vehicle. I can tell you we will be glad to pay $50 to get our oil changed somewhere else so we don't have to deal with this disaster again. More

I took my Terrain in for an oil change Doug Smith Got me in right away and told me later that there was a recall on my Terrain and got it fixed right away. At no charge to me. As I wasn' Doug Smith Got me in right away and told me later that there was a recall on my Terrain and got it fixed right away. At no charge to me. As I wasn't aware of any recalls the terrain. I really appreciate that Doug went out of his way to help me Job well done. I will always recommend Courtesy Chevrolet to everyone Thank you Robert Brenner More

Excellent Customer Service I really appreciate all of the employees at Courtesy Chevrolet in Phoenix. I was greeted very nicely and directed to the service area where Doug assi I really appreciate all of the employees at Courtesy Chevrolet in Phoenix. I was greeted very nicely and directed to the service area where Doug assisted me. Doug took time to answer my questions and he educated me about my car, gave me some helpful repair choices. I am so thankful that I brought my car there when I did. Although I will not take my car anywhere to get it serviced. The people at Courtesy are AWESOME!!! More

replaced transmission After diagnosis, found I needed a new transmission. Provided loaner truck. Great service all around. Excellent service by service consultant Doug Smit After diagnosis, found I needed a new transmission. Provided loaner truck. Great service all around. Excellent service by service consultant Doug Smith. Highly recommend!! Service tech Alfrado Arrieta. More

Tim Jackson What a wonderful person, so professional, polite, caring, knowledgeable and helpful! If only more businesses had employees of this caliber. I look f What a wonderful person, so professional, polite, caring, knowledgeable and helpful! If only more businesses had employees of this caliber. I look forward to the next service appointment knowing I will be receiving his excellent customer service. More

Tim Jackson is an Outstanding Service Manager Tim Jackson is the face of Courtesy Chevrolet. I have had nothing but positive dealing with Tim and the Service Department. In my opinion Tim is the Tim Jackson is the face of Courtesy Chevrolet. I have had nothing but positive dealing with Tim and the Service Department. In my opinion Tim is the finest service manager in the business. He is professional, personable and extremely knowledge in all aspect of my vehicle. I have found Tim to be honest and trust worthy in all my dealing with him. He is the type of employee all members of Courtesy Chevrolet should emulate. Tim Jackson is the reason I continue to do business with Courtesy Chevrolet. Great man! More

Great! Great dealership overall! I loved how they treated me there and how they gave me an opinion on wich car they recommend. Great i loved it!! Great dealership overall! I loved how they treated me there and how they gave me an opinion on wich car they recommend. Great i loved it!! More