My Review Of Courtesy Chevrolet:
I have to say as a prefatory remark that I don't necessarily like auto dealerships (past issues and lies). In fact, I have to say, before buy a SUV at Courtesy, buying a Tesla is the ultimate experience (order and done). However, with that said, Clifford Washington (sales) and Misty Gonzalez-Gunter (finance) are fantastic and made this SUV purchase not only enjoyable but fun as well. I actually had a great time, even better than the experience Tesla offers. Anyway, I purchased a new 2015 Suburban LTZ. In reference to Clifford in sales, he greeted us at the door with a firm handshake and a gentle smile. he was very knowledgable, courteous, transparent and when he didn't know something he would say, "I am sorry, I don't know that answer, but I will get that information for you right away" - and then he did. For example I asked if the Suburban had ceramic brakes and he found out within minutes that it didn't (why Chevy doesn't use ceramic brakes in 2015 is beyond me, but that's for another topic).. In addition, Clifford was very kind and exceptionally professional and not at all pushy. Also, he didn't trash any competitors, rather he would say something like, "yes, Lexus is a great vehicle and very well made (the truth) but here is where this Suburban is equal or better (and would describe the warranty or whatever). In other words, very professional. So, if you want to buy a Chevy, I would recommend Courtesy Chevrolet and specifically Clifford. Next, we were introduced to Misty in finance. Although we paid cash, she still handles the closing paperwork and extended warranties. Simply put, Misty is awesome. She is extremely fast (actually fun to watch her type and go through paperwork), very kind and very pleasant to deal with. I am not sure how she did it, but she sold me two additional warranties, I guess I just couldn't say no! And, although Misty is very professional, she has an awesome personality so we laughed a lot and had a good time. She is very kind, product-smart and knowledgeable about all the issues she is in charge of. So, when you buy your next Chevy from Clifford, make sure to ask for Misty as she is really super to work with.
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