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Courtesy Kia of Brandon
Tampa, FL
673 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 673 reviews
June 04, 2024
There service department is top notch. We worked with Eric and found him very knowledgeable and pleasant, we appreciated the Lyft service. Overall, very nice experience. We worked with Eric and found him very knowledgeable and pleasant, we appreciated the Lyft service. Overall, very nice experience. More
by sfielder2002
Employees Worked With
Erich
Helpful June 02, 2024
I had a very pleasant experience at Courtesy Kia of Brandon. Frank Fahda helped me to select just the right car by showing me all the features and pointing them out on the test drive. They offered me Brandon. Frank Fahda helped me to select just the right car by showing me all the features and pointing them out on the test drive. They offered me a nice deal on my trade and were helped me through the whole process. Thank you so much for guiding me to my new Soul! More
by cindyguy5
Employees Worked With
Frank Fahda
June 02, 2024
Went to get recall solution for engine fires that they were going to do. When we arrived they said there wasn’t one for the 2013 Sportage model I owned and would give me the date it will be available. I h were going to do. When we arrived they said there wasn’t one for the 2013 Sportage model I owned and would give me the date it will be available. I haven’t heard a thing since. More
by cdross
Employees Worked With
Ashley Craig
May 30, 2024
Had my Kia service with at Brandon Kia and had Ashley as my customer service rep. Great communication throughout my car service and great customer service. my customer service rep. Great communication throughout my car service and great customer service. More
by yajackson32
Employees Worked With
Ashley Craig
May 27, 2024
Aside from the very friendly people at check-in, the service dept is awful. Made an appointment online for 8k service, which includes several items and costs over $100. Found out, after waiting 3 hours, service dept is awful. Made an appointment online for 8k service, which includes several items and costs over $100. Found out, after waiting 3 hours, all they did was an oil change and a quick car wash. The oil change was free since it was my 1st service visit. 3 hours! And the windshield was still covered in bugs! I won't return to this dealer for service again! More
by DDC
Employees Worked With
Tori
May 25, 2024
I was very disappointed with the service time. I was told it would take 2-2.5 hours for the work to be completed. I did NOT get my vehicle back until 4:30PM. Total time elapse 7.75 hours!!!! I was told it would take 2-2.5 hours for the work to be completed. I did NOT get my vehicle back until 4:30PM. Total time elapse 7.75 hours!!!! More
by Steve54connett
Employees Worked With
Brad
May 22, 2024
Excellent service, service advisor very helpful ( Nick Edwards) he went out of his way to make sure I was satisfied. Uber and Lyft services is a must to get repeat customers. Good job! Edwards) he went out of his way to make sure I was satisfied. Uber and Lyft services is a must to get repeat customers. Good job! More
by Boa14612
Employees Worked With
Nick Edwards ( Service Adviser)
