Read Reviews Courtesy Kia of Brandon

Courtesy Kia of Brandon

Courtesy Kia of Brandon

1728 West Brandon Boulevard
Brandon, Florida 33511


(813) 621-5757

Courtesy Kia of Brandon
Manufacturer: Kia

Write a ReviewWrite a Review

  • Customer Service:

    4.8
  • Quality of Work:

    4.8
  • Friendliness:

    4.8
  • Overall Experience:

    4.8
  • Pricing:

    4.8

24-Month Rating

based on 132 reviews

4.8

4.8 out of 5

164 lifetime reviews

Courtesy Kia of Brandon

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Certified: Courtesy Kia of Brandon

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Courtesy Kia of Brandon has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 8:00 PM

Sunday: 11:00 AM - 7:00 PM


Service

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 8:00 PM

Sunday: 11:00 AM - 7:00 PM


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Parts Store
Cable TV Pet Friendly
Children's Play Room Rental Car Service Onsite
Customer Lounge Area Shuttle Service
Drive-In Service Television
Express Service Vending Machines
Free Coffee Children's Play Room
Free Loaner Cars Customer Lounge Area
Free WiFi Drive-In Service
Instant Financing Express Service

watr
5/17/2013 11:17:43 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mr. Sam Grossman - Mr. Kia
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Courtesy Kia of Brandon:

Mr. Sam Grossman,

Was very knowledgable about the KIA product line. He was very patient about anwersing questions regarding the car. We test drove several cars. And I loved his knowlege of the car and about KIA. And I love my Kia Forte.

That's why I call Mr. Sam Grossman, Mr. Kia.


Sincerely,
Ms. Love

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gloriac
5/15/2013 9:53:59 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tommy WhelanTommy Whelan
John Williams IIIJohn Williams III
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Courtesy Kia of Brandon:

I want to thank Tommy Whelan for his outstanding customer service.
Tommy listened to what I was looking for and he delivered. He is an exceptional salesman and a kind person.
I also want to thank John Williams III for also helping me with my purchase and for his outstanding customer service.
I highly recommend Courtesy Kia of Brandon.

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aqchamberlain
5/15/2013 12:47:41 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tommy WhelanTommy Whelan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Courtesy Kia of Brandon:

Everyone at Brandon Kia was extremely friendly and helpful, doing what they could to make my experience quick and stress-free. My new vehicle is absolutely wonderful and I am extremely satisfied with the payment arrangements I was able to work out with the financing center. This was my first time buying a new car and I would definitely recommend Brandon Kia to anyone and everyone! I am happy to be a "Customer for Life."

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ashleyweinreich
5/14/2013 11:51:40 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sam RagerSam Rager
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Courtesy Kia of Brandon:

My husband and I spent a lot of time trying to figure out which car was best for us. We originally saw the Sportage and the Optima and Lakeland Regal Kia (right by our home) but were not incredibly fond of the typical "Car Salesman" that approached us. We decided to look at other options and wound up at Courtesy Kia in Brandon. Instead of being approached by a car salesman, we were approached by an incredibly personable man, Sam Rager. From the moment we walked in there until the following week when we bought our car and even the day after, Sam (and his managers) was more helpful then sales-y and that is the main reason that we drove all the way back out to Brandon to purchase our vehicle. I never felt like I was being pressured or being sold a car. Instead I felt as if I was being given the information that I needed and Sam's personal satisfaction of the Optima's. I must say, I am aware that I probably wasnt the easiest customer as I called Sam multiple times a day for a week with questions, and he handled it like a Champ!!!

Thanks Sam for a great experience. I will be reccomending you and Courtesy Kia to everyone I know looking for a vehicle!

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NRShires
5/4/2013 1:50:32 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bob Peavler
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Courtesy Kia of Brandon:

My sales person (Bob Peavler) did a great job! He answerd all my questions and then some. Very friendly and helpful. I wasnt in and out as much as I had hoped but I understand car buying is time consuming. Friendly people with a smile for everyone. Over all, its a great dealership.

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cbell36867
5/1/2013 11:16:34 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
James Love
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Courtesy Kia of Brandon:

it was a great expierence and i recommend everyone to courtesy kia and to see salesperson james love. i absolutely love my kia soul and would tell everyone its the car to buy

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Kpaolino389
4/24/2013 10:40:26 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bob peavler
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Courtesy Kia of Brandon:

Went in with an exact plan and bob made it happen. Was not pushy and unlike most dealerships I had gone to. I am very happy with my new car.

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areyouheavenbound
4/13/2013 8:50:08 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Marcel
General Manager
Manager of Used cars
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Courtesy Kia of Brandon:

Went to give our daughter experience for her first car and we walked out with a very nice 2010 with all the works and some new friends. If you need a car go to Courtesy Kia of Brandon. They will work their butts off for you. Thanks guys!!!! You were used by God more than you know and we will be praying for God to Bless you back!!

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unionjack666
4/10/2013 8:29:58 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
brett
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Courtesy Kia of Brandon:

This was the best buying experience for anew car. Brett was awesome, he wasnt your usual car salesman...gave us Iinfo on the car and went thru all the features ect, and we came to a good price easily.

The whole day was awesome.we left very happy with the new kia soul..a+++++

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babsv1057
4/4/2013 11:03:27 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Josh SheppardJosh Sheppard
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Courtesy Kia of Brandon:

This was my first experience purchasing a brand new car. Needless to say I was extremely nervous and after the test drive I went home without talking about or seeing numbers. I think that Rich sensed this about me and was very patient and informative about all of the vehicles that KIA had to offer, not just the Soul that I drove. He was never pushy and I never felt pressured. He did introduce me to Josh Sheppard before I left and they both made me feel welcome. After spending the weekend thinking, calculating, and researching the Soul, I still had not come to a decision. I went to work on Monday deciding to keep my car and not buy a new one yet. During the day I received many calls from the dealership asking me if my experience was pleasant and if my salesman was courteous and if I had any questions. At the end of the day I decided to go back to the dealership and see what they could offer me because I really liked the car and the employees made me feel welcome. I did purchase my first brand new car that day and the staff at Courtesy KIA made this experience easy and pleasant. This is a company that really exhibits what is lacking these days and that is Customer Service!

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