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Covert Buick GMC - Service Center

Austin, TX

4.7
413 Reviews

413 Reviews of Covert Buick GMC - Service Center

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October 15, 2024

This rating is for the service department. If you are expecting something done in a timely manner, go elsewhere. I bought a new car in September. It had a few minor scratches, and my OnStar More

by sheri.ogle
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

Effrim at Covert Austin provided Excellent Service! I met him 3 years ago. Great Employee and friend! More

by jabbomanor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Effrim Veal
March 27, 2024

Here is the whole story of how a normal regular and simple state inspection ends up with hundreds of dollars. 1, I was told my transmission has an issue and my car will not pass state inspection. The More

by sc2011
Recommend Dealer
No
Employees Worked With
clint collison
November 25, 2023

As normal, the service was taken care of quickly and efficiently. I can always count of them. More

by WANDSHENDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Schoenbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2023

As always, Andrew and his team knocked out a couple repairs perfectly. I procrastinated and he squeezed me in and got my Yukon ready for the holiday road trip. Thanks! More

by TOM.SHIERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Schoenbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2023

Started out rough but Covert came through. Thank you Covert Service! Department. You came through. More

by ELEANORMROSALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint
November 22, 2023

Everyone was very professional and kind. We loved working with Kaleigh and Armen! We love our new car! More

by lorilaws1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleigh
November 22, 2023

Everything is as taken care of quickly with none of the typical dealer wait of all day long type of thing. I had a concern and it was addressed quickly. More

by jagado79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Galvan
November 22, 2023

I always have a great experience at Covert. My Service Adviser, Kim, was amazing, and treated me as a valued customer. More

by Rhet Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hinojosa
November 21, 2023

they always treat me very good and get all my maintenance work done quickly. All of the service center managers are great to work with and do a good job of communicating. More

by bws12020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selene Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danelle Mahler - Did a great job and took care of me and double checked the work
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