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Covert Buick GMC - Service Center

Austin, TX

4.7
411 Reviews

411 Reviews of Covert Buick GMC - Service Center

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November 19, 2023

Alex Brickel was wonderful! Response was great after Alex Brickel got involved. Before that, there was not much help from service dept. More

by MARYZOE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Brickel
November 19, 2023

great customer service and service agents. helpful in explaining new features i come across in the high tech vehicle. More

by marcelledyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cordes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2023

I have experienced a very professional dealership hip that really cares for their customers in the sales and especially the service department. More

by RPCHVZ5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Vasquez five stars , Craig Martinez
November 19, 2023

Andrew is awesome ! Great customer service. Found problem under special coverage, ordered Iuber for me, kept me informed More

by PGILBERT70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Schoenbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2023

Great service and highly recommend Clint! Great communication and answered every question that I had. Will be using him in the future! More

by bjlouth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Collins
November 19, 2023

I considered this dealership as one of the best in Austin. Still good, not greatest. More

by KneeC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Schoenbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lon Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2023

Everything was great, every one was friendly. It was easy to make an appointment. Thank you More

by KAT815RN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrence Cleveland
November 18, 2023

Great service and prompt response. Staff communicates aspects of the vehicle maintenance and provide good detail. More

by m.sanchez73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Effrim Veal
November 18, 2023

Completely took care of us. Good job and done in a timely manner. Service provider was excellent More

by JASONHETHERINGTON71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Schoenbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2023

Jason Wolk has been my service manager since I bought my car in 2019 and has always been the very best service manager I've every worked with. He always keeps me informed on any issues when my car is there More

by eddie.gillis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Wolk