Covina Hills Chevrolet
Covina, CA
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When I first bought my brand new 2024 Camaro home, I noticed the license plates were very loose. The holes had been drilled too big. They were also crooked. It took three visits to the service departmen noticed the license plates were very loose. The holes had been drilled too big. They were also crooked. It took three visits to the service department to get this repaired. On the third visit, I also had a decal applied. It is an absolute mess. There are air bubbles and bumps in the decals and there is a 2 inch tear/flaw in the decal on my spoiler. The service manager had assured me that it would be done to his standards. Apparently this service department is untrained, incompetent, and have zero pride in their work. I am going to call my credit card company and stop the charge from paying. More
Bought a new Silverado 1500 and have since cancelled extended warranty and service contract (truck got totaled). No refund received after trying for 1-2 years, just get the runaround. extended warranty and service contract (truck got totaled). No refund received after trying for 1-2 years, just get the runaround. More
Do not patronize this dealership. They cheat Veteran's. I purchased a new Chevy Bolt in January and was promised a $500 Veteran's Rebate which I have never received. The dealer has They cheat Veteran's. I purchased a new Chevy Bolt in January and was promised a $500 Veteran's Rebate which I have never received. The dealer has refused to resolve this issue and no longer responds to phone calls or emails. Also do not patronize their other dealership - Puente Hills Chevrolet. More
I drove from Murrieta to purchase a used 2016 Mazda CX-5. After the test drive, my salesperson started a credit purchase without asking me if it was cash or credit; I was paying cash. I was twice offered a p After the test drive, my salesperson started a credit purchase without asking me if it was cash or credit; I was paying cash. I was twice offered a paint protection package, and an anti-theft package, both of which I declined. I asked for a small discount on the sale price. She came back with her "manager" who gave me the price breakdown without the discount I asked for, and the price included the two options I declined for about $2300. When I told the person I did not want the add-ons, I was told the "sales manager" wouldn't sell the car to me without me buying them. I walked out. What a waste of almost four hours of driving time and about $40 in gas. None of this "mandatory" purchase was on the dealer web page; it all feels like a scam. More
The salesmen here are wonderful Jonathan and Gabriel helped me and let me tell you they are wonderful, they got me into a new 2022 chevy tahoe and its beautiful, the whole time I was there they were pla helped me and let me tell you they are wonderful, they got me into a new 2022 chevy tahoe and its beautiful, the whole time I was there they were playing the best music and keeping me entertained, they are easy to talk to , if you are in the market for any kind of car this place is the place to be you wont regret it , everyone in this building is welcoming and very friendly, thankyou to all the team for helping me get approved for my Tahoe ,, still in awe I have it, More
Usually I'm very satisfied with my oil change or service experience but this time after calling and asking what exactly my $100 oil change included I got my car back with out a car wash. There are other pla experience but this time after calling and asking what exactly my $100 oil change included I got my car back with out a car wash. There are other place I can go for just an oil change but through Chevy I thought had its perks. I was disappointed for sure. More