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Covina Valley Kia

3.9

67 Lifetime Reviews

626 South Citrus Avenue, Covina, California 91723
Call (626) 736-4275

Top Reviewed Employees

. ., CRM, Covina Valley Kia

. .

CRM
3.6
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

May 26, 2017

"William is awesome!"

- 22rozay

I purchased my car at this dealership a year ago and I'm never disappointed when I bring my car in for a fixing. Everyone is friendly and are always honest about what is going on with your car.

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Employees Worked With

. .
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : William

May 12, 2017

"Mistakenly put a lien on my car and made me fix it with DMV"

- CW

I bought a brand new Kia Niro and paid in full. When I got the registration, it shows that the dealership had a lien on the title. When I called the dealership, they said that they would fix it. Instead, all they did was to sign off on the pink slip and told me to go to DMV myself to clear off the lien. Due to their mistake, I had to go through a lot of hassle and pay DMV additional processing fee to clear the title.

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Employees Worked With

May 03, 2017

"VERY UNSATISFIED WITH THIS PLACE"

- Acura16

I bought a 2016 Acura last sunday, I oved the vehicle but it needed both front tires that's VERY UNSAFE TO DRIVE (tires and brakes are safety) They even took the spare out this car. The same day of the purchase I mentioned to the sales person and requested to put it on due bill and it was denied.They said that the tires passed DMV SAFETY INSPECTION and IS NOT TRUE" TIRES ARE VERY BOLD, I took it my self to a tire place for inspection and they affirmed the TIRES ARE BOLD I also find out the it needs ALIGNMENT & POSSIBLE STRUTS I went next day to speak with manager Danik and Boddy onei think Boddy told me over the phone that will take care of me but when I arrived he didn't even wanted to speak to me. He sent me the same finance manager that sold me the car Chris and he went back and forth to them and Everyone he asked refused to change them not even for used tires,it doesn't even have a spare and on the window sticker says that it comes with a spare and the kit to change the tire and nothing was in this vehicle The contract says "THE INFORMATION YOU SEE ON THE WINDOW FORM OF THIS VEHICLE IS PART OF THE CONTRACT, INFORMATION ON THE WINDOW FORM OVERRIDES ANY CONTRARY PROVISIONS IN THE CONTRACT FOR SALE." My window sticker says THIS VEHICLE IS EQUIPPED WITH A SPARE AND KIT" NOTHING WAS PROVIDED . CHRIS came to me with a inflator kit 🤔 And told me if i want they can only split the price of one tire with me I was like wow " Is ok, thank you" and left . Next day the Gral.manager called me to thank me for the purchase and left me a voicemail welcoming me to their family lol and if i needed anything to call him. I did called and like usual NO ANSWER. left him a message and no one never return a call to me. I waited to take an action thinking He will get my voicemail and. call me back with help but nope NoTHING WAS DONE! Thats why im doing my review now Very bad experience I had. My car needs BOTH FRONT TIRES, ALIGNMENT & POSSIBLE STRUTS This was a very bad purchase. Well A very bad choice of place to purchase " COVINA VALLEY KIA " I wouldn't recommend NO ONE to come and purchase a vehicle from here VERY BAD CUSTOMER SERVICES. From a VERY DISAPPOINTED CUSTOMER

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Employees Worked With

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1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Sales person and both sales managers Danik and Boddy

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