"Had to buy two!"
- Aurora Sosa
I had looked at various car dealerships and became very uncomfortable with the "hovering" of the salesmen at these dealerships. i had said, Ii'm just looking, yet they "hovered" around me and my family until we decided to leave. KIA West Covina was so different! We were given space and time to "look around." Robert Y. was knowledgeable, patient, and made our buying experience such that we bought 2 KIA cars. The value for the price was terrific. The customer service was outstanding. I recommend this dealership and Robert Y. as the go to place/person when looking for a car.
Service tech Larry needs to be retrained in customer service. On 9/17/16 went in for service and said it was my fault for scheduling a recall service on a weekend because all they do is basic maintance. Its MY FAULT because I should know as if I work there. Seriously do you guys don't communicate? So now I'm stuck driving a truck whos horn doesn't work,has a recall on the axles,has electrical problems way to go KIA.
- Sabrina Rodriguez
I just purchased a Kia Optima for my daughter and Robert Yanez is a wonderful sales representative. He is knowledgeable, kind, and a no pressure salesman. This was the first car buying experience that I have enjoyed and was done quickly! I got just what I was looking for and Robert went above and beyond to make sure my daughter knew how to use all the features on her new car. We are happy to be part of the Kia Family Now! I will definitely refer my friends and family to Robert Yanez at Kia Covina Valley.