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Crain Kia of Conway - Service Center

Conway, AR

4.6
819 Reviews

819 Reviews of Crain Kia of Conway - Service Center

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October 31, 2024

It took 15 minutes to drop off my vehicle for a pre-scheduled appointment. The work then took over 3 hours. I did have a few recalls in addition to the oil change/tire rotation/multi-point inspec More

by debibittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember
October 31, 2024

Good service, I like Karl the driver he’s a good guy, Jeremy is funny yup More

by margareto.connor702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl and jeremy
October 30, 2024

Jeramie has been a good help during this process with good communication. Service Manager Justin has as well. More

by parrishbenjamin94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie (I think is how you spell his name in the service department), Justin the Service Manager
October 30, 2024

Very pleased with the service Dept today for our first oil change and tire rotation!! More

by mulliganfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
October 28, 2024

They were quick to get me in and helped with any questions I had. They communicated all the issues and the process with me More

by marygracekalal2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinn Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

The Staff was very friendly and helpful. Jeramie was great as always. I love this dealership. More

by CDPALADINO40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie York
October 27, 2024

We were in Arkansas on a Saturday early afternoon, traveling across country in our 2023 Sorento Hybrid, when our car went into the “limp” mode! We were towed 90 miles to the Craine Kia of Conway deal More

by ABRACKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie York, Service Advisor and Jacob Johnson Technician
October 27, 2024

My service was excellent as always. The staff are always nice and polite. And very helpful! More

by CHARLENERENIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
October 25, 2024

I brought my vehicle in for an oil change. The service manager was very friendly and helpful. More

by jksmith7877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Floerke
October 24, 2024

Benjamin F. made this interaction the best experience I have had with this dealership. Really down to earth and polite guy. I appreciated that he was informative More

by knottsmadelin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin F.
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