My Review Of Crater Lake Ford :
My husband took my car here yesterday because we had to have the computer programmed. We were told 95 dollars, Well when they called my husband to let them know the car was done, he was informed it was now 145 dollars. Okay, fine, things come up and end up costing more sometimes. I get that, but I found it very unprofessional that we were not informed of the price change before they finished the work. We didn't have the extra 45 dollars, So had they called and said hey, it's going to be this, we would have told them to forget it and we'll do it another time. They didn't give us that option, they just went ahead with the work.
So, when my husband got home with the car, The paneling they took off from inside the car, they didn't even put back on. It was also apparent that they had to get inside my glovebox, probably for some wiring or something because everything in my glove box was in the passenger seat and floor, along with the back seat and floor and had obviously been stepped on. There were dirty foot prints all over all my receipts and everything. I couldn't believe they had all this stuff from my glovebox just thrown around and stepped all over. How unprofessional, I will never take my car back here EVER!!! Would it have been so hard to just take the stuff and put it into a little bag if they didn't want to put it back where it went? instead of it being strung all over my car. They were paid to fix my car, not throw stuff all over and leave panels off. Very disappointed, and will never recommend this dealer.
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