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Crest Cadillac

Frisco, TX

4.8
1,981 Reviews
When you visit us at 6280 State Hwy 121, Frisco, TX, you'll find one of the best selections of new Cadillacs, Certified Pre-Owned and used Cadillac cars for sale in Dallas and Frisco, Texas. Stop by soon or browse inventory online to see what we have in stock. Our lineup includes a variety of luxury vehicle options, including the new Cadillac XT6, XT4, CT6-V, and - a celebrity favorite - the Cadillac Escalade. If your current vehicle requires service, Crest Cadillac also has a first-rate auto repair and maintenance facility that's staffed by manufacturer-trained and certified Cadillac technicians - so your car will be in great hands. In addition, if you simply need a quick turnaround service, like an oil change, tire rotation or belt replacement, we have a comfortable waiting area with complimentary coffee, tea and Wi-Fi, a café with full breakfast lunch and dinner menus; a putting green, a dog park and much, much more. Plus, we provide free car washes following every service appointment. Once you see what the Crest Experience is all about, we're certain that you'll make us your premier Cadillac dealer in Frisco, just like many of your neighbors have already done. We would love the opportunity to earn your business, too, so please visit us to find Cadillac cars for sale in the Dallas area!
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,983 reviews

August 25, 2020

The appointment process was quick and easy. My service advisor walked me through the issue and how they would repair it. World class Professional service! More

by SCW62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Vetrano
Aug 28, 2020 -

Crest Cadillac responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 22, 2020

Was a great experience. Everyone was very easy to work with. Chris Prudhomme was very helpful in our decision for a new vehicle. Joshua Gabbai handled our paperwork very proficiently More

by drmbjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Prudhomme
Aug 28, 2020 -

Crest Cadillac responded

Thank you for your positive review!

August 20, 2020

Gene (my service representative) was attentive and helpful. The loan car representative and the cashier were both friendly and competent. All service was done to my satisfaction I received my car ver More

by Jo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gene Reeves - service advisor
Aug 28, 2020 -

Crest Cadillac responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

August 20, 2020

Gene was great as usual. Intake was quick. Service was completed much quicker than I anticipated. Only complaint is that this section of the survey requires 25 words or the survey won’t submit. Might co More

by Sscaff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene
Aug 28, 2020 -

Crest Cadillac responded

Thank you for your feedback!

August 14, 2020

Chris was very patient and informative as he helped us select the perfect Cadillac. He was easy to talk to and was upfront throughout the negotiations making our experience successful. More

by Charles
Recommend Dealer
Yes
Employees Worked With
Chris Prudhomme
Aug 17, 2020 -

Crest Cadillac responded

Thank you for your positive review!

August 10, 2020

The wait was minimal and Gene Reeves is always great. The service was prompt and my car was ready as promised. Safety measures were in place. More

by Msmckat29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Reeves
Aug 11, 2020 -

Crest Cadillac responded

Thank you for your positive feedback!

August 07, 2020

Always great 👍 customer service and dependable support from Crest Cadillac. Friendly staff and Excellent support from Paul Zuelder my Service Representative since 2009. Easy scheduling and great follow-u More

by chrishoward16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Zuelder
Aug 10, 2020 -

Crest Cadillac responded

Thank you for your positive review!

August 01, 2020

Excellent experience. Extremely efficient and very friendly. We would definitely recommend our friends to visit Crest Cadillac in the future. Enjoying the new car. Thank you. More

by Vickie
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peyton
Aug 10, 2020 -

Crest Cadillac responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

August 01, 2020

They didn’t help me with GM financial and our wear and tear report. $1000 charged to us but no wear and tear. Caleb punted More

by Captn
Recommend Dealer
No
Employees Worked With
Caleb Brosin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Crest Cadillac responded

We are sorry to hear about your less than outstanding experience with us. We would like the chance to speak with you further about this. Please contact Darin Partin at Dpartin@crestcadillactx.com at your earliest convenience.

July 23, 2020

Great service department and Shawn really takes care of his customers! Thank you! As I will be buying another car from Crest Cadillac soon when lease is up! More

by Lovetobeseen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Jul 24, 2020 -

Crest Cadillac responded

Thank you for your positive review!

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