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Crest Cadillac - Service Center

Frisco, TX

4.8
624 Reviews

624 Reviews of Crest Cadillac - Service Center

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March 03, 2025

We worked with Armon, in the Service Dept. , and he was absolutely incredible! His customer service and attention to detail was second-to-none! We really appreciated his professionalism and fr More

by danschaaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armon
Mar 04, 2025 -

Crest Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that Armon provided you with exceptional customer service and attention to detail. We truly appreciate your feedback and look forward to assisting you again in the future!

March 02, 2025

Greg Vetrano and Crest Cadillac make every trip to the dealership productive, enjoyable and comfortable. I am driving my favorite Cadillac of all time. I trust Greg’s advice and opinion 100%. I will More

by CORNHUSKERS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg, Vetrano
Mar 05, 2025 -

Crest Cadillac responded

Thank you for your kind words about Greg Vetrano and our dealership. We are thrilled to hear that every trip has been productive, enjoyable, and comfortable for you. Your trust in Greg's advice and opinion means a lot to us, and we are delighted to have you as part of the Crest Cadillac family!

March 02, 2025

Very courteous service department, they always kept me updated on the status of my vehicle while it was in service. More

by mailtoclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Crest Cadillac responded

Thank you for your kind words about our service department. We are glad to hear that our team kept you updated on the status of your vehicle while it was in service. Your satisfaction is our priority and we look forward to seeing you next time!

March 01, 2025

My service adviser, Monica, was awesome. She kept me advised of the progress of my vehicle everyday. More

by DANIEL.L.IVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Toowns
Mar 04, 2025 -

Crest Cadillac responded

Thank you for your kind words about Monica. We are glad to hear that she kept you informed about the progress of your vehicle every day. Your satisfaction is our priority and we look forward to seeing you again!

March 01, 2025

Monica was fantastic. I was completely satisfied with the service, quality, wait time and professionalism I received. More

by jmireles06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica; service department
Mar 04, 2025 -

Crest Cadillac responded

Thank you for your kind words about Monica. We are thrilled to hear that you were completely satisfied with the service, quality, wait time, and professionalism you received. We look forward to seeing you next time!

March 01, 2025

They always offer premium service, the advisors are always responsive and checkout makes it easy. More

by PROVAEKDB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Riedl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kluber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Crest Cadillac responded

Thank you for your kind words! We are thrilled to hear that you find our service premium, our advisors responsive, and the checkout process easy. Your satisfaction is our priority, and we look forward to serving you again.

February 28, 2025

This was a very pleasant experience. I arrived a little early and the work was done in no time at all. More

by SALGOUD41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Crest Cadillac responded

Thank you for your feedback! We are glad to hear that you had a very pleasant experience and that the work was completed quickly. We strive to provide efficient service and appreciate your kind words.

February 28, 2025

Awesome dealership, was not expecting the type of service and level their dealership has set. More

by fred76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keilyn Michaelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayesh Patel
Mar 03, 2025 -

Crest Cadillac responded

Thank you for your kind words! We are thrilled to hear that you had such a positive experience. We strive to provide exceptional service and it's wonderful to know that we met your expectations.

February 28, 2025

Excellent customer service was provided my service advisor. Chase was very helpful and provided with all the necessary information that I needed. I would definitely give them a 10 out of 10 on this. H More

by SY8KAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase ibbra
Mar 03, 2025 -

Crest Cadillac responded

Thank you for your kind words. We are thrilled to hear that Chase provided you with excellent customer service and all the necessary information you needed. Your satisfaction is our priority, and we appreciate your feedback.

February 28, 2025

Thank You Monica for helping me with my 2019 Cadillac XT5. You were professional and accommodating. Chef Pete Nolasco 214-893-2173 More

by chefpete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Tombs
Mar 03, 2025 -

Crest Cadillac responded

Thank you for your feedback. We appreciate your positive comments and are glad to hear that you had a great experience with Monica. Your satisfaction is our priority, and we look forward to serving you again in the future.

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