Crest INFINITI

This is the worst dealership ever. Not only were they ignorant and incompetent, they were rude and condescending while trying to negotiate a deal. I would not recommend this dealership to anyone. I came ignorant and incompetent, they were rude and condescending while trying to negotiate a deal. I would not recommend this dealership to anyone. I came in and asked about a particular car. They told me 30k. I asked "really?" And then he said he couldn't go lower. Then I showed them the online ad which was at 26.9K. Then he felt like he got caught red handed and went to get another salesman. And when I complained about a couple of dents in the car and asked them to take a few dollars off, they just scoffed. Rude and incompetent! Complete jerks! More

My E46 BMW M3 was totaled while parked and unoccupied. I was very sad to see it go, but that put me in the market for a new vehicle. I saw some negative reviews for Crest on the internet, but I decided t was very sad to see it go, but that put me in the market for a new vehicle. I saw some negative reviews for Crest on the internet, but I decided to check them out anyway and I'm glad I did. Don't always believe everything you read online, verify it for yourself. I had a great sales experience, Caleb was knowledgeable about the vehicle and answered almost all my questions. The one or two times I asked something he didn't know, instead of making up some xx he researched it for me to get the right answer. The sales process was pleasant without the typical high-pressure nonsense or sleazy tactics, but car dealers are car dealers... I spent a half our or so doing the back-and-forth game with the sales manager to get a final price, but I never felt like I was being pressured into a deal I didn't want or lied to in any way. Just do your research beforehand, start low, and give a little when they give a little and you should be able to arrive at good price - Crest will definitely 'deal'. More

My wife and I went in a number of years back looking for a QX4. They had a demo listed in the paper and we went to check it out. We asked for the model they had advertised. The salesman said it wasn't for s a QX4. They had a demo listed in the paper and we went to check it out. We asked for the model they had advertised. The salesman said it wasn't for sale. I asked why they had it advertised, he said he didn't know because 'it was out on a test drive." The same salesman basically told us that a teacher and graphic designer couldn't afford the QX4. On our way out he followed as I dropped his 'business' card into one of the floor models. I went to work the next day and wrote Crest management to explain the rude nature of the salesman. To my surprise, I was replied with an email saying they wouldn't stand for his actions and had FIRED him! Wow, justice! My second trip to Crest was to look at a used Lexus, I was able to take the car to work, guys were great. I found out the car had some pretty hefty paint work done so I passed. So, strike two for crest? I don't know if I would tell you to avoid this dealership, but I would certainly be careful. More

Everyone here is a liar They said they would fix all Everyone here is a liar They said they would fix all this stuff on the car we bought and said to trust them that we didnt need it in writing and it w Everyone here is a liar They said they would fix all this stuff on the car we bought and said to trust them that we didnt need it in writing and it would be taken care of. Then they said the repairs would be too expensive and said they won't do it. DO NOT GET ANYTHING FROM THESE PEOPLE. IF ONE PERSON DOESNT GO HERE BECAUSE OF THIS POST I WILL BE HAPPY. More

We went there looking for a car with a hard to find color. They had both colors we were interested in, used for way under any price we had seen so far! Chris was so friendly and no pushy at all. The s color. They had both colors we were interested in, used for way under any price we had seen so far! Chris was so friendly and no pushy at all. The service was great. I felt at ease the entire time. I would highly recomend this dealership, and Chris, to anyone! More

After telling me they had the Sport-tuned G35 coupe on the lot in the color I wanted, I drove over 100 miles to learn it wasn't there. Not only wasn't it there, they'd never even had one--the salesman sa the lot in the color I wanted, I drove over 100 miles to learn it wasn't there. Not only wasn't it there, they'd never even had one--the salesman said he made a mistake...more likely lied to get me in the door with the bait-and-switch. After pushing me toward a model I didn't really want, kept saying he was being generous with the offer despite being more than $2,000 over TMV!! Unlike Grubbs Infiniti nearby where I bought my G35 and loved the service, these guys play games and are the reason dealers have the snake-reputation that they do. More

This dealer has lost my future business, playing games and tricks with customer. Even on my extended warranty dedectable was suppose to be zero had in their system at $100 and would not change. Service re and tricks with customer. Even on my extended warranty dedectable was suppose to be zero had in their system at $100 and would not change. Service really gives you the business doing unneeded repairs. Please go elsewhere More

Horrible first experience. I don't know what tricks they were playing but they fooled me. I talked to both the salesman and manager and they gave me a price. When they know I like the car (it is used) and d were playing but they fooled me. I talked to both the salesman and manager and they gave me a price. When they know I like the car (it is used) and decided to buy it, they quickly went out and came back to tell me they won't sell the car for that price but an additional thousand bucks. Just because I liked the car I spared that money and get the car. But, I felt really bad. They are unprofessional, greedy, ... kind of people.<br><br>I also want to add that after the sale was finalized they gave me just one key and said that is all we have. I was not expecting that and I haven't asked with how many keys the car comes. <br><br>Also, the car had a big damage which I belevie they knew about (as the damage is basic) but was not observed at the time because it needed to be driven for quite many miles to see the problem. I found out that problem after two weeks and spent another thousand bucks for repair.<br>What would I call this? A bad luck, coincidence, or .... More