Crestmont Hyundai

Second appt to get my broken windshield wipers fixed since new part was necessary after service advisor was very condescending that it was an easy fix on my first appt….well he was wrong and should work since new part was necessary after service advisor was very condescending that it was an easy fix on my first appt….well he was wrong and should work on the way he speaks to a customer and his body language. I let it go chalking it up to everyone has a bad day. On to my second appt which I arrived on time for my 11am appt and lucky me (“not”) I get the same service coordinator. I give him my name and let him know I will be waiting while service is completed. He proceeds to quickly snap back with agitated tone that the service will take 3-4 hours or longer with lunch hour coming up and they will not even look at until sometime after lunch. I responded that I was never told that when he scheduled this appt which was already an inconvenience of having to come back because they did not have part for the first trip. I did not make any arrangements to leave and again advised I would be waiting….so rude he was. After making my way to the waiting area and getting settled for my 4 hours wait….within 20 minutes I am approached by the service advisor who states don’t get to comfortable your car is done. Thank goodness I did not end up calling someone to pick me up and inconvenience a family member to bring me back. This service advisor needs some training and coaching on how to interact and treat customers. He is not doing anything for your brand and for your customer loyalty and repeat business. Good luck with that one. I would not wish the experience I received from him on both occasions to anyone. More

Excellent I purchased the 2017 Santa Fe and have my service at Crestmount dealership with no problems whatsoever. service at Crestmount dealership with no problems whatsoever. More

Joe is a very hardworking and works well with customers Great waiting room and coffee ?? Great waiting room and coffee ?? More

Found a car to my liking. Taking care of malfunction with vehicle Overall a good experience buying a car Taking care of malfunction with vehicle Overall a good experience buying a car More

Really impressed with vast car selection at this dealership!! Justin was so helpful in making a great deal for me!! A++++ dealership!! Justin was so helpful in making a great deal for me!! A++++ More

Great place and staff and service this is my 8th car from here and will be back from here and will be back More

Very knowledgeable and accommodating. We were made to feel valued. From the manager to the salesman to the porter everyone we dealt with was wonderful. We were made to feel valued. From the manager to the salesman to the porter everyone we dealt with was wonderful. More

Returning customer for over 15 years. Just got my 5th vehicle from Crestmont! Nate has been the best sales representative so far. Just got my 5th vehicle from Crestmont! Nate has been the best sales representative so far. More

I have no complaints and do recommend Crestmont to my friends. Purchased three vehicles through the years and will continue my loyalty in the future. friends. Purchased three vehicles through the years and will continue my loyalty in the future. More

Very fast accurate with repairs made me feel like I was family great place of business family great place of business More