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Crestmont Hyundai

Brunswick, OH

4.4
5,013 Reviews
Crestmont Hyundai is The #1 Dealer in Customer Satisfaction. Crestmont services all Hyundai drivers from Cleveland to Akron, including Brunswick, Strongsville, Parma Heights, Parma & Medina. We here at Crestmont Hyundai pride ourselves on delivering the best customer service and dealership experience to Hyundai drivers throughout Brunswick, Strongsville, Parma Heights, Parma and Medina. With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car! Take a look around and discover that new Hyundai models have all the elements you desire in a car: safety, dependability, comfort and tech features. We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in a new Hyundai Sonata, Santa Fe Sport, Elantra, Santa Fe or Tucson. Now, we know that not every driver is in the market for a new car. That's why we maintain a comprehensive list of quality and affordable used cars. There's simply no denying that buying used is a great way to drive top-quality car while saving money at the same time.
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2961 Center Road

Brunswick, OH

44212

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Showing 5,013 reviews

August 10, 2025

Showed me the cars I thought I was interested in, but then showed me the perfect car for me. More

by gsomodi
Recommend Dealer
Yes
Employees Worked With
Justin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Brown
August 10, 2025

I have bought 2 cars here. Both times there was a bait and switch process. I was promised a vehicle and signed a contract but then told they couldn’t honor that contract. The More

by christensenjoe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Yun
1.0
This rating includes all reviews, with more weight given to recent reviews.
Norvell Todd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Koziol
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Crestmont Hyundai responded

I would like to appologize for your recent experience. The government tax credit is extremely confusing. We still have not figured out why the vehicle you chose does not qualify. It came from another dealer so I don't have all of the information. There were some vehicles that originally did not qualify but then were given new monroney labels to show that they did qualify. Because it was not our car originally Ido not know the reason why it doesn't qualify. When you do the final paperwork you have to go to the government website and fill out the information that prints with your dated contract. It takes a lot of time so finance usually does it the morning of. So the morning you were supposed to pick up the car we went on the site and it said "This VIN does not qualify." So I told the salesperson that we could try to make one work that was here or if it did not work we would try to locate an additional car from another dealership that would work. Again I am extremely sorry If there is anything I can do to help with the problem feel free to contact me directly. 330-225-0011 Thank you, Norvell Todd - General Manager Lastly, I thought they already replaced your door panel but i will get with Joe and make sure it has been done.

August 08, 2025

I love my 2024 Tucson which I purchased last summer from Ron Jewett. It’s a great vehicle! I came in for my first oil change service recently and everyone was courteous. Thanks for your help! More

by mjburkhart53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

Derek was awesome! Answered all my questions and was able to get my vehicle in quickly. Will def work with Derek again!! More

by lriczo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William O'Dell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

Going to make a third trip to get my car fixed. Got to order another part. Could not have done it the first time? More

by ecarpenzoom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Aslan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

Excellent service, financing and buying experience by Joe Yun and tyecteam at Crestmont in Brunswick. More

by srschulick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Yun
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2025

Not happy we had to take a day off work to have our car horn serviced. We just bought the car “certified”. But found out a few weeks later the horn was broke. More

by cboy28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2025

Dealership was clean, salespeople were nice and accommodating, prices were good and I would recommend Crestmont to my friends and family. More

by jseveran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Gerber, Jakub Bogucki
August 06, 2025

Easy to work with and was not an aggressive sales experience as opposed to other places which made it a more pleasurable experience More

by scolaro2022
Recommend Dealer
Yes
Employees Worked With
Nate
August 05, 2025

Terry was a great sales person and really took interest in my needs. He found the perfect car for me. I’m really enjoying my new Genesis GV 80! More

by Carsearcher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry "The Car Guy" Coggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Owen’s in Finance
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