Criswell Acura

Outstanding service. Alan was an expert with describing the characteristics of the car my wife and I were looking at, he explained the various options that were available and worked extremely hard to get u the characteristics of the car my wife and I were looking at, he explained the various options that were available and worked extremely hard to get us the best deal possible. We have purchased numerous vehicles from Criswell over the past 15 years and his sales staff has always been "top notch". Working with Alan was certainly no exception. He displayed a great personality and made us feel like he was there to manage our needs and not to "sell a car". We both enjoyed the the experience and walked out of there with a brand new MDX. My wife and I could not be happier with the deal and the way we were treated. David and Debbie Weible More

Excellent experience. All the staff we encountered were friendly, helpful, and did not pressure us. They were willing to negotiate within our pricing range, and were helpful explaining all the money optio friendly, helpful, and did not pressure us. They were willing to negotiate within our pricing range, and were helpful explaining all the money options - buying, leasing, financing - with clarity. Mr. Rinaldi was particularly helpful explaining patiently the features on the car we wanted. This is our first Acura, but it has come highly recommended! More

Our family has been dealing with Criswell for years. We have bought 7 cars from this dealership. They have always been friendly, patient, and will go out of their way to make you completely happy and get y have bought 7 cars from this dealership. They have always been friendly, patient, and will go out of their way to make you completely happy and get you into the car you really want. We will always continue to come to Criswell for either an Acura or an Audi. More

I was very satisfied with the time and attention that I received while researching which model to purchase, the patience demonstrated by the salesman, Alan Hannon, and the follow through once the transacti received while researching which model to purchase, the patience demonstrated by the salesman, Alan Hannon, and the follow through once the transaction was completed. Alan was patient with me while orienting and teaching me the "bells and whistles" of the tech package. He has gone out of his way to follow up on additional training until I feel comfortable in mastering everything the car has to offer. I am very pleased with the service and personalized attention. I would highly recommend this dealer and my salesman, Alan, to anyone who is looking for a low pressure but informative sales experience. More

Our recent purchase of an Acura MDX was the second car purchased from Criswell Acura. Our first experience, 6 years ago was very pleasant as was the Service Department which is what resulted in our secon purchased from Criswell Acura. Our first experience, 6 years ago was very pleasant as was the Service Department which is what resulted in our second visit. Alan Hannon was very helpful, he went out of his way to accomodate our busy schedule, even coming in on his day off to deliver the vehicle. He spent a lot of time "training" us on how to use all the gadgets and even offered a "refresher" course with a free car wash if we returned a week or so later. Even though we didn't think he wanted us to take him up on the offer, he left us countless messages until we did so. More

The overall experience we GREAT. There was no pressure involved, Stephano worked diligently in reviewing various options and together with Lamont evaluated lease vs buy scenarios, that would best meet wit involved, Stephano worked diligently in reviewing various options and together with Lamont evaluated lease vs buy scenarios, that would best meet with my interests. By far, this is my 5th Acura, and most (if not all of the times, the dealers have be excellent (this is my first lease with Criswell) More

Stefano Rinaldi is outstanding. He is very knowledgeable about the car and all the new technology features. Very personable and a pleasure to work with. The negotiations were easy. The car was just as prese about the car and all the new technology features. Very personable and a pleasure to work with. The negotiations were easy. The car was just as presented and I was never pressured to buy. The staff at Criswell was a pleasure. More

Our entire experience with Criswell Acura was fantastic from start to finish. We were quoted a very competitive price and the paperwork/application process worked seamlessly. George Criswell was very profe from start to finish. We were quoted a very competitive price and the paperwork/application process worked seamlessly. George Criswell was very professional as was his team including Lamont Randall and Allan Hannon, who made a special trip to deliver our new Acura vehicle and spent considerable time informing us about all the special features of our new vehicle. We will definitely refer Criswell Acura to our friends and associates. More

The sales person was very knowledgable and friendly, without being overbearing. He took a substantial amount of time after the sale to make sure that we understood all the features of the vehicle and fo without being overbearing. He took a substantial amount of time after the sale to make sure that we understood all the features of the vehicle and followed up with a phone call to make sure we had no additional questions.The car buying experience was very easy. The finance manager was also knowledgable and easy to work with. He was also very efficient so that the paperwork portion of the sale did not become a long drawn out process. More

Just bought a 2010 RDX from Alan Hannon. He is an excellent sales representative before, during, and after the sale. His product knowledge is exceptional. He was honest in his "sales pitch" about t excellent sales representative before, during, and after the sale. His product knowledge is exceptional. He was honest in his "sales pitch" about the vehicle and excellent when it came to obtaining the best purchase price. Upon delivery of my RDX he spent two hours explaining the NAV system and other workings of the vehicle...truely above and beyond the call of duty. Alan made purching a vehicle a positve experience. There was no hassle of haggling over price, lying or disrespting the client. I would purchase another car from Alan, no matter what dealership he works for. I'd rate him a 5 plus! More