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The Best Car Buying Experience I Ever Had - Thank You Hyder I bought a 2015 Fiat 500 Abarth last week from Hyder at Criswell FIAT in Gaithersburg MD. I was in a tough bind with my (then) current car dead a I bought a 2015 Fiat 500 Abarth last week from Hyder at Criswell FIAT in Gaithersburg MD. I was in a tough bind with my (then) current car dead and broken and me living within a tight budget. I had other choices in mind, but the FIAT seemed to be the best choice for me, in terms of cost to buy and own, economy, insurance, style, driving dynamics, and options. I had test driven a 500 Sport, and even though I fell in love with the car, it didn't have the "oomph" that I felt was needed to deal with traffic and hills. I did some research on the Abarth model, and after discovering that it could be optioned with an automatic for 2015, I did some shopping. Criswell FIAT was one of four local dealerships that contacted me, and Hyder was the primary salesperson that I dealt with. He completely understood my needs in a car, was completely knowledgeable about the cars, and was totally honest/transparent on what I could get, either from the current inventory or from factory special ordering. Over the course of five months, after looking again at other makes and dealers, Hyder called and informed of a giant sale that Criswell was having. I came in and talked with Hyder about the cars he had, went over the incentives and rebates, found the "exact" car that I wanted on the lot, and "pulled the trigger" on the sale. I am now thoroughly enjoying the car with no issues or regrets. At no time did I feel pressured to buy anything from Hyder. What's even more impressive is that Hyder contacts me whenever he can to see how my car is doing. I have never been provided this much care and help in buying a car before in my life. If anyone is interested in buying a FIAT, I would immediately recommend going to Criswell FIAT and talking to Hyder Al-Shareffi. He is, in my opinion, the best salesperson/sales consultant out there - thanks a million Hyder!!! More

Extremely Satisfied Again! Besides having an great selection of vehicles to choose from, the overall sales experience was excellent. Having previously purchased a car from Leon Besides having an great selection of vehicles to choose from, the overall sales experience was excellent. Having previously purchased a car from Leon Travis, we again choose to buy from him. He was pleasant, easy to work with, and got me the deal that met my expectations. More

Great experience Got my car a month ago and love it the guys at Fiat are great and knowledgeable and very helpful and do not pressure you to buy anything you don't wan Got my car a month ago and love it the guys at Fiat are great and knowledgeable and very helpful and do not pressure you to buy anything you don't want More

Very good experience I came to the dealership wanting to order a vehicle. Leon Travis made the transaction very easy and was very helpful keeping me updated on he vehicle I came to the dealership wanting to order a vehicle. Leon Travis made the transaction very easy and was very helpful keeping me updated on he vehicle status. I highly recommend Leon Travis and this dealership( was give an excellent rate through their finance department. They went the extra mile to find me the best deal.) More

Jeep/Car Buying Experience Mike Long was: helpful, courteous, spoke English, honest and we felt like he was working for US! It was truly the best car buying experience I ever h Mike Long was: helpful, courteous, spoke English, honest and we felt like he was working for US! It was truly the best car buying experience I ever had and I am 73 years old! More

Great Leon Travis worked very hard to get me the Jeep that I wanted. He would came in on his day off and stayed late other times to work with my schedule. Leon Travis worked very hard to get me the Jeep that I wanted. He would came in on his day off and stayed late other times to work with my schedule. More

Best service best experience I've tried many dealers recently but this place was the best! I am constantly very impressed with the service provided especially the outstanding work I've tried many dealers recently but this place was the best! I am constantly very impressed with the service provided especially the outstanding work of Michael Song. I find Michael to be very accessible,listens well to my concerns, and is always ready to accommodate what I might be needing. Every time I have a question he is always there with a answer. I would highly recommend this place to anyone who is looking for this vehicle! More

everything went as promised. salesperson was very knowledgeable. all commitments were kept. promptly returned phone calls and emails. car was ready when promised. Leon gave us an salesperson was very knowledgeable. all commitments were kept. promptly returned phone calls and emails. car was ready when promised. Leon gave us an outstanding orientation. More

Great experience buying Abarth Criswell has the best selections of the Abarth with options that we want and the best online price. So, we went in to test drive. I contact Richard a Criswell has the best selections of the Abarth with options that we want and the best online price. So, we went in to test drive. I contact Richard at first. He works as team with Hyder and we could only stop by 30 minutes before closing so he let Hyder took car of us instead. Hyder was very polite, accommodating, attentive and pleasure to talk to. He stayed a little longer after closing time to let my wife test drove a car similar to the one we saw on line and took time to explain the car's features even! Richard is very responsive and pleasure to work with as well. He is quick to response to my emails and get back to me with requested information in no time at all. After a few back-and-forth emails/phone calls about the price, we came to the agreement and drove off with brand-new AutoBarth 2 days after test driving. I think we got a great deal on the car that we like. I highly recommend Criswell Fiat, Hyder and Richard. You will not be disappointed. More

Foster Gambrell III, Such a pleasure to work with him! Foster was so helpful from the moment that I walked into the door, even taking the time to sit and just chat with me while I waited for my fiance to a Foster was so helpful from the moment that I walked into the door, even taking the time to sit and just chat with me while I waited for my fiance to arrive and meet us to look at some Jeeps. He was 100% on our side with trying to get us exactly what we were looking for at the price that worked for our budget. At the end of the deal, he even helped us empty out the Jeep that we traded in and get us all set up in our new Jeep before we left the lot. If you are looking for a top notch sales person Foster Gambrell is the guy to go see! More