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Criswell Nissan - Service Center

Germantown, MD

4.5
517 Reviews

517 Reviews of Criswell Nissan - Service Center

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August 21, 2025

We love Criswell Nissan! Deuce and his team were amazing as always. Professional and they treat us like family! More

by JBAHRAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

Criswell Nissan responded

Awesome! Thanks so much for sharing this wonderful review with us!

August 14, 2025

As always, the guys in the service department are always very helpful and friendly. The work is always done right. More

by DSHARER53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pai
Aug 15, 2025 -

Criswell Nissan responded

We're happy to hear you can rely on our top notch team to provide a standout service experience each time you bring your vehicle in for maintenance. We look forward to seeing you soon!

August 13, 2025

They did a great job with the oil change! Communication was great throughout the process! More

by kfriedland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gargiulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Thorner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Criswell Nissan responded

We're happy to see you were pleased with your overall experience at Criswell! Thanks for allowing us to provide the routine service your vehicle needs to stay well maintained and in great running condition.

August 10, 2025

Very efficient and friendly service department. I can always count on being in and out in a timely fashion very helpful and meet all your needs. More

by Sue Margelos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Criswell Nissan responded

It's rewarding to know you can rely on our courteous and capable team to provide the service your vehicle needs to stay well maintained. We value your continued patronage and look forward to the next opportunity to work with you here at Criswell!

August 07, 2025

We always have a great and thorough service experience at Criswell! Never any issues with service, and the building is always so clean! More

by MADDNISS94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pai
Aug 08, 2025 -

Criswell Nissan responded

It's our goal to offer an all-around outstanding service event, and it's great to see you've been impressed so far! Thank you for your continued patronage and sharing this positive feedback!

August 06, 2025

Great service. I was served immediately. I have used this dealership for years. It has never disappont me. More

by pat jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Criswell Nissan responded

It's wonderful to know you can rely on our top notch team to deliver a standout service event each time you bring your vehicle in for maintenance. We value your continued patronage and look forward to your next visit with us!

August 05, 2025

Service was great and also the staff. The sitting areas are clean and comfortable and quiet for reading or working on your laptop. I really like how you can make your own coffee the way y More

by KIMBERLYJONES001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Criswell Nissan responded

It's our goal to provide an easy and efficient service event, and it's great to see you were satisfied with your recent Criswell experience. Thank you for choosing Criswell and taking the time to let us know how we are doing!

August 04, 2025

I had reoccurring issues with the ATP warning. Which the never resolved while under warranty. Now that my vehicle is outside of warranty i received a list of possible fix. Costing 2k. Just an exam More

by Omega Armah
Service Communication
Recommend Dealer
No
Employees Worked With
Al Ransome
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2025

I can no longer place trust with this group and will no longer bring either of my vehicle or purchase a Nissan based on the service I have received and the reliability of the vehicles. I am also going to w More

by Omega Armah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Al Ransome
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2025

Everyone was great, I will be sure to send all my family and friends there to buy a car. They care about you they are not just car dealers. Thank you More

by Hope
Recommend Dealer
Yes
Employees Worked With
Chris Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Sainz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre 5 Stars
Jul 29, 2025 -

Criswell Nissan responded

We appreciate this positive feedback and your recommendations! Don't hesitate to reach out if we can be of further assistance.

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