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Criswell Nissan - Service Center

Germantown, MD

4.5
491 Reviews
Call Service Center (301) 825-5993

491 Reviews of Criswell Nissan - Service Center

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May 29, 2025

The service center did a great job fixing the break line on my Nissan Rogue. More

by PIERRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025 -

Criswell Nissan responded

We're happy to see we were able to really help you out! Don't hesitate to reach out if anything else comes up.

May 26, 2025

Came for oil change, ended spending more w/o prior notification outside warranty. Otherwise okay More

by Vyapuri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Criswell Nissan responded

Thank you for taking the time to share this feedback. We value your business and hope to be of service to you in the future.

May 25, 2025

Service got done on scheduled. Great service and clean facilities. I highly recommend this service center. More

by CARBBI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ericka Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2025 -

Criswell Nissan responded

It's great to see everything was completed quickly and to your satisfaction! We look forward to seeing you again when your vehicle is due for its next routine maintenance visit.

May 25, 2025

Griswold Nissan is very professional Service Department never have a problem when I come in. They wait on me immediately. Keep me informed of what’s going on and just really take good care of me. More

by Gpmargelos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gargiulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2025 -

Criswell Nissan responded

Thank you for sharing this positive feedback! We look forward to your next visit to Criswell!

May 25, 2025

very good staffs and service but need more Vale parking person available to accommodate after finish service vehicle More

by SUBBAYYAN44
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Al Ransome
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2025 -

Criswell Nissan responded

We value the opportunity to work with you and appreciate you taking the time to share these comments with us. We hope your next visit with us meets your expectations. Thanks again for choosing Criswell!

May 23, 2025

The best Nissan dealership on the east coast service writer pai and manager deuce by far easiest people to deal with More

by WEISERSAMUEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gargiulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2025 -

Criswell Nissan responded

Thank you so much for taking the time to let us know how we are doing! We value your business and truly appreciate this positive feedback.

May 23, 2025

I am always pleased and satisfied with the service that I receive from Criswell Nissan. More

by lilmomma1113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think his name was Pai
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May 24, 2025 -

Criswell Nissan responded

It's great to know you can count on our top notch team to provide an excellent service experience each time you bring your vehicle in for maintenance. We value your business and look forward to your next visit with us here at Criswell.

May 19, 2025

I always make sure to take my Nissan to criswell in germantown. It’s always quick service and great customer service. More

by okraiders212121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ericka Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2025 -

Criswell Nissan responded

It's our goal to offer an all-around outstanding service event, and it's great to see you are pleased with the results. We look forward to your next visit with us!

May 19, 2025

They always do a good job. The only problem I have is the long wait time. More

by mabel.nartey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2025 -

Criswell Nissan responded

We appreciate this feedback and apologize for any inconvenience. We hope your next visit with us is completed more promptly. Thank you again for choosing to work with the Criswell team to keep your vehicle well maintained.

May 18, 2025

Always a pleasure working with the staff at Criswell Nissan. The service is spot on. More

by Gpmargelos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2025 -

Criswell Nissan responded

Thank you for your continued patronage! Don't hesitate to reach out if we can help in any other way.

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