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Criswell Nissan - Service Center

Germantown, MD

4.5
492 Reviews

493 Reviews of Criswell Nissan - Service Center

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May 19, 2025

They always do a good job. The only problem I have is the long wait time. More

by mabel.nartey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Criswell Nissan responded

We appreciate this feedback and apologize for any inconvenience. We hope your next visit with us is completed more promptly. Thank you again for choosing to work with the Criswell team to keep your vehicle well maintained.

May 18, 2025

Pai did a great job helping me. Got me in and out quickly. Highly recommended More

by richardfancey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pai
May 20, 2025 -

Criswell Nissan responded

It's great to know everything was completed quickly and to your satisfaction. We value your business and truly appreciate your recommendations.

May 18, 2025

Customer service is always excellent, staff go above and beyond to ensure the work is done right the first time and to return the vehicle to me as quickly as possible. More

by pzapata01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ericka Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Criswell Nissan responded

100% satisfaction is our goal, and it's rewarding to know you can count our top notch team to deliver excellent service each time you visit our dealership. We look forward to seeing you soon!

May 18, 2025

Always a pleasure working with the staff at Criswell Nissan. The service is spot on. More

by Gpmargelos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Criswell Nissan responded

Thank you for your continued patronage! Don't hesitate to reach out if we can help in any other way.

May 18, 2025

The work was done quickly and efficiently. The only complaint that I have is that I was told the services that I needed to get done, but when I picked up my car the services were on the checkl More

by johnhoward71
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ericka Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Criswell Nissan responded

Thanks for sharing this feedback. Your comments have been forwarded to our team. We look forward to helping you keep your vehicle well maintained and in great running condition.

May 16, 2025

price is right and service personnel was awesome waiting area is welcoming and friendly. Will return More

by acurtis09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Criswell Nissan responded

We're committed to providing a standout service event, and it's great to see you were pleased with your recent visit to Criswell. We value your business and hope to be of service to you in the future.

May 13, 2025

Great staff, answered all our questions, and definitely worked well with our family. Love them! More

by JOSE.VIERA0865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ericka Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Criswell Nissan responded

It's wonderful to know you were completely satisfied with the standout service you received at Criswell. We look forward to the next opportunity to work with you!

May 11, 2025

I was having an issue with my vehicle that was not common. Deuce made sure I had a loaner to not disrupt my responsibilities. He was very determined to find the root of the problem and did so. Deuce a More

by pzapata01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ericka Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Criswell Nissan responded

Our top notch team is here to help, and it's wonderful to know you can count on us to provide excellent customer care and high quality vehicle service each time you bring your vehicle in for maintenance. We value the opportunity to work with you and welcome you to give us a call or stop by if anything else comes up.

April 24, 2025

Always a good experience dealing with Criswell Nissan. They care about their customers, their work and the overall satisfaction. More

by Gpmargelos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Criswell Nissan responded

Thanks for sharing this positive feedback! We look forward to working with you again!

April 23, 2025

Always pleasure dealing with Criswell Nissan have purchased five Nissans. They always do a great job More

by Gpmargelos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Criswell Nissan responded

We value the opportunity to work with you and appreciate these kind comments. Thank you for your continued patronage!

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