Crossroads Ford of Wake Forest

Salesmen get a bad rap. This new car buying experience was great from the outset. Mike McCoy was there to help us decide was we wanted, and what products they had that met those desires. No high pressu was great from the outset. Mike McCoy was there to help us decide was we wanted, and what products they had that met those desires. No high pressure sales pitches, just here is what we have. A wonderful buying experience. I definately will recommend CrossRoads Ford to my friends. More

All involved in the transaction were professional, friendly, accommodating, and we walked away with a very positive buying experience. No high pressure sales and negotiable. friendly, accommodating, and we walked away with a very positive buying experience. No high pressure sales and negotiable. More

This was, by far, the best car buying experience I have ever had. Joe Billingsley went out of his way to make sure I got the vehicle I wanted. ever had. Joe Billingsley went out of his way to make sure I got the vehicle I wanted. More

By far, this was the best experience I've ever had buying a new vehicle. The entire staff - from the salesmen, to the finance folks, up to the general manager - assisted (instead of pressured) me throughout a new vehicle. The entire staff - from the salesmen, to the finance folks, up to the general manager - assisted (instead of pressured) me throughout the process and gave me a better deal than I had expected. Very professional and courteous. Highly recommend! More

This is the 5th car I have purchased from Crossroads Ford. As long as they continue to do as good of a job as they did with me I will never buy from anyone else. All 3 guys were amazing. Amy Cowen Ford. As long as they continue to do as good of a job as they did with me I will never buy from anyone else. All 3 guys were amazing. Amy Cowen More

I have never had such a good experience with any auto dealer before. My salesmen Tommy was extremely nice and listened very well to me when I told him what I was looking for in my F-150 and about how mu dealer before. My salesmen Tommy was extremely nice and listened very well to me when I told him what I was looking for in my F-150 and about how much I could afford to spend. I have also visited the Crossroads Ford parts and service departments about accessories for my new truck and they had excellent customer service as well. More

Very knowledgable staff and very friendly. Never felt pressured but everyone most helpful and ready to assist. Wish all car purchases were this smooth and easy. Highly recommend Crossroads Ford of Wake pressured but everyone most helpful and ready to assist. Wish all car purchases were this smooth and easy. Highly recommend Crossroads Ford of Wake Forest. More

I knew exactly what car I wanted but didn't know how to get it. Jim searched the entire East Coast of the US to find cars like what I wanted - but they still weren't just perfect. He helped me order exac get it. Jim searched the entire East Coast of the US to find cars like what I wanted - but they still weren't just perfect. He helped me order exactly what I wanted and provided me updates on the status of my very own vehicle through the 7 weeks and 2 day waiting period. When my car arrived they called me immediately - paperwork was complete in 1 hour with my husband and I came by the next day to get my car. They walked me through every detail of my car in the air-conditioned comfort of the show room. They even setup my SYNC profile online and hooked my phone up to work hands free with the car. When it was time to go, they took my old plates off, put the new plates on the vehicle, had it clean and full of gas. After a final picture of me hugging my car they sent me on my way. The amount of customer service experienced was far beyond what I was expecting. I will definitely come back to Jim Welsh to buy my next car... but it won't be to replace this one. I'll be driving this van for a very, very, long time! More

What can I say, we went back and forth on pricing a couple of times and I got what I think is a good deal. The new truck was freshly cleaned, full tank of gas, and looked great. Both Clay and Chris wor couple of times and I got what I think is a good deal. The new truck was freshly cleaned, full tank of gas, and looked great. Both Clay and Chris worked with me to make sure I was happy. Surprisingly, the whole deal went fairly quickly, without the long delays I am used to from other dealers while the salesman "checks with the manager" or the trade in gets evaluated. Second vehicle from them, guss they are doing something right. More

A GREAT EXPERIENCE,,, VERY HAPPY WITH FRIENDLINESS, HELP WITH EXPLAINING VEHICLE ,TUTORIAL ,TOOK ALOT OF TIME AND PATIENCE WITH ME. MY ESCAPE WAS SPOTLESS AND SHINING,AM VERY HAPPY WITH MY CHOICE.. I WIL WITH EXPLAINING VEHICLE ,TUTORIAL ,TOOK ALOT OF TIME AND PATIENCE WITH ME. MY ESCAPE WAS SPOTLESS AND SHINING,AM VERY HAPPY WITH MY CHOICE.. I WILL MOST CERTAINLY COME BACK WHEN IT'S TIME FOR THE NEXT VEHICLE. MY THANKS TO ALL ASSISTING ME. More