Crown Buick GMC
St. Petersburg, FL
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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As per usual, GREAT SERVICE by Bill Hevel I was headed to Orlando for my grand daughter's 30th birthday. I got into my car and had a message that also showed a picture of a wrench & a car swa I was headed to Orlando for my grand daughter's 30th birthday. I got into my car and had a message that also showed a picture of a wrench & a car swaying, and a light that said ABS.. I thought, should I go & hope it was just something I could take care of when I got back, or should I call Bill Havel who always advises me. Of course, I called Bill. And of course, he advised my to bring my car right in so he could have it checked. In less than a few hours I was on my way, thanks to Bill , He is always there when I need him!! GREAT SERVICE! More
Great Service and Trucks Joe was extremely helpful in showing me the trucks on the lot and working up the options. He was dedicated to customer satisfaction and strives to imp Joe was extremely helpful in showing me the trucks on the lot and working up the options. He was dedicated to customer satisfaction and strives to impress. Great experience. More
Dave B. in service is awesome! My husband and I called Dave B. early in the a.m. to talk to him about our daughter's Buick Verano that wouldn't start. We locked it and couldn't My husband and I called Dave B. early in the a.m. to talk to him about our daughter's Buick Verano that wouldn't start. We locked it and couldn't get back in (so we thought). Dave B. calmed us and gave us the roadside assistance number. The roadside assistance got there quick.... we were not locked out like we thought we just didn't turn the key right… He gave us a jump and I was on my way to the dealership to see Dave B., (husband went to work). Dave B. met me at the car and took care of it from there. They checked the car, it was a dead battery. They put a new battery in and even washed the car! I was in and out before I could finish my complementary coffee and cookie. Thank you Dave B. for your calming effect and for being so efficient! More
Like to play the car finance game? This was a terrible experience. We waited for hours for one of their finance guys to show us their best deal. They kept wanting us to sign all kinds o This was a terrible experience. We waited for hours for one of their finance guys to show us their best deal. They kept wanting us to sign all kinds of paperwork that would help speed along the deal process before we even settled on one. When we were finally called in to his office to work it out, we found a deal already printed up and ready to be signed. It was a horrible deal with an absurd finance rate. We had made repeated inquiries about how things were proceeding and if they were close to working something out. We were told that it would not be much longer. After nearly four hours of waiting and hearing excuses we were presented with nonsense and had to leave. I will never shop for anything there ever again. More
Good folks, good communication, good price! Leased a new vehicle while also trading one in. Made the deal work well for all. Held the new car until hurricane passed and gave me a loaner. All Leased a new vehicle while also trading one in. Made the deal work well for all. Held the new car until hurricane passed and gave me a loaner. All very professional! More
Buyers Gratitude You've probably heard of buyers remorse. Well, Crown Buick GMC has given me buyers gratitude. When I purchased my vehicle 1-1/2 years ago, the deal wa You've probably heard of buyers remorse. Well, Crown Buick GMC has given me buyers gratitude. When I purchased my vehicle 1-1/2 years ago, the deal was so overwhelmingly good, I thought that something was bound to show up to squash that elated, "proud of my car" feeling. I'm glad I didn't hold my breath! From Tammy Wagner, our sales person, to David Biagi, our service rep, the feeling of being given absolute attention has not faded. Every individual at the dealership is ready to assist you with a positive attitude. If you live in the area and are seeking a new vehicle, or a repair service for your automobile, I highly recommend Crown Buick GMC. But this word of warning. Prepare yourself for a severe case of buyers gratitude. More
Superb Salesperson Amy was a breath of fresh air. I traveled almost 2 hours to get to this dealership to see a pre-owned car they had for sale. She had everything read Amy was a breath of fresh air. I traveled almost 2 hours to get to this dealership to see a pre-owned car they had for sale. She had everything ready for my test ride and the process went smoothly. No high pressure sales techniques. I would recommend her to anyone. Ron More
All around great dealership We stopped by at Crown because we weren't satisfied with other dealers on issues with our 2006 Solstice. Our service advisor at Crown Bill Hevel was v We stopped by at Crown because we weren't satisfied with other dealers on issues with our 2006 Solstice. Our service advisor at Crown Bill Hevel was very knowledgeable about our car. We discussed several issues that needed attention and felt much better about them after our conversation. It was a no brainer to set up an appointment and let Bill and his team take care of our car. Also I had been to their parts department in the past for various needs, and they also were very helpful and trustworthy. I highly recommend this dealership for all your needs. More
First time Buick Owner This was my first visit to Crown Buick and I will not take my car anywhere else. My service advisor David Biagi was fantastic, he was very friendly an This was my first visit to Crown Buick and I will not take my car anywhere else. My service advisor David Biagi was fantastic, he was very friendly and took the time to listen to all of my concerns. After evaluating my car, he called to explain the repairs that were needed and kept me updated on the status of the repairs. I was also offered a loaner car but declined. Major repairs were completed in less than 2 days. The service I received was top notch! More
great service so quick!! Great service and it was done in an hour and a half as promised! That is why i drive to St. Pete from Oldsmar to get my vehicle serviced. Great service and it was done in an hour and a half as promised! That is why i drive to St. Pete from Oldsmar to get my vehicle serviced. More