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Crown Buick GMC

St. Petersburg, FL

4.9
3,700 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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5237 34th St N

St. Petersburg, FL

33714

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Showing 3,700 reviews

October 04, 2017

As per usual, GREAT SERVICE by Bill Hevel I was headed to Orlando for my grand daughter's 30th birthday. I got into my car and had a message that also showed a picture of a wrench & a car swa More

by Edye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2017

Great Service and Trucks Joe was extremely helpful in showing me the trucks on the lot and working up the options. He was dedicated to customer satisfaction and strives to imp More

by Ryan Tator
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Rippolone
Oct 03, 2017 -

Crown Buick GMC responded

Ryan we're glad Joe was such a help in looking at trucks. It's great to know he provided you with the satisfaction you deserve. Regards Crown Buick GMC

September 30, 2017

Dave B. in service is awesome! My husband and I called Dave B. early in the a.m. to talk to him about our daughter's Buick Verano that wouldn't start. We locked it and couldn't More

by Cheri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Biagi
September 30, 2017

Like to play the car finance game? This was a terrible experience. We waited for hours for one of their finance guys to show us their best deal. They kept wanting us to sign all kinds o More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
William Sampson, Malibu Gutierrez
Oct 04, 2017 -

Crown Buick GMC responded

Thank you for your review but we vehemently disagree with your characterization of our interaction together. Our inability to be able to follow through with the transaction had to do with factors outside our control which would not be fair to outline here for the sake of your privacy. We know that you are disappointed, so are we, but it’s not because we didn’t work hard for you. I’d love to discuss it with your further if you would call me directly at the dealership on 727-527-7151 at your earliest convenience please? Sincerely, Craig Blacklidge, General Manager

September 29, 2017

Good folks, good communication, good price! Leased a new vehicle while also trading one in. Made the deal work well for all. Held the new car until hurricane passed and gave me a loaner. All More

by Tom Strickland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Ramon
September 26, 2017

Buyers Gratitude You've probably heard of buyers remorse. Well, Crown Buick GMC has given me buyers gratitude. When I purchased my vehicle 1-1/2 years ago, the deal wa More

by DeaN4U2C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Biagi
Sep 27, 2017 -

Crown Buick GMC responded

We like that, a severe case of buyers gratitude. We're glad we could give you that. Thank you for your recommendation. Regards Crown Buck GMC

September 25, 2017

Superb Salesperson Amy was a breath of fresh air. I traveled almost 2 hours to get to this dealership to see a pre-owned car they had for sale. She had everything read More

by RONALD MOWREY
Price
Recommend Dealer
Yes
Employees Worked With
Amy Simpson
Sep 26, 2017 -

Crown Buick GMC responded

Ran thank you for this kind review and recommendation. We're glad Amy could make your purchase with us pleasant. Regards CrownBuick GMC

September 23, 2017

All around great dealership We stopped by at Crown because we weren't satisfied with other dealers on issues with our 2006 Solstice. Our service advisor at Crown Bill Hevel was v More

by PassingPhaseOne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2017 -

Crown Buick GMC responded

We're glad we could help you out with your Solstice, with that being a discontinued GM vehicle if you don' find someone with previous experience it makes it a little harder to get good service. Bill was exactly who you needed and we're glad you found him. Thank you for your five star review! Regards Crown Buick GMC

September 22, 2017

First time Buick Owner This was my first visit to Crown Buick and I will not take my car anywhere else. My service advisor David Biagi was fantastic, he was very friendly an More

by C. Twardowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Biagi
September 22, 2017

great service so quick!! Great service and it was done in an hour and a half as promised! That is why i drive to St. Pete from Oldsmar to get my vehicle serviced. More

by Erika Seymour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Berry
Sep 25, 2017 -

Crown Buick GMC responded

Erika we appreciate your time spent driving to us. We're glad we were able to provide you with great care in the amount of time we promised. We look forward to working with you again. Regards Crown Buick GMC

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