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Crown Chrysler Dodge Jeep Ram of Chattanooga

Chattanooga, TN

4.8
2,539 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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2120 Chapman Rd

Chattanooga, TN

37421

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Showing 2,539 reviews

September 29, 2024

What an awesome experience! I worked with Caroline chambers and Trevor Turner and they were fast and ver helpful thanks again! More

by Rockytop1001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Rockytop, We are grateful for you leaving Caroline and Trevor this wonderful review! We are honored to have had the opportunity to work with you and we are glad that they could provide you with 5-star service. We are pleased to know that they were fast and very helpful. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Crown Chrysler Dodge Jeep Ram of Chattanooga team!

September 29, 2024

Came in on a whim and left with a new car thank you to Trevor Turner for making the process smooth! More

by Douglaschad53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Douglas, Providing first class service is so important to us here at Crown Chrysler Dodge Jeep Ram of Chattanooga and we are glad that Trevor's efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that he made the process smooth. We wish you safe travels until we meet again. Congratulations on your new vehicle- behalf of the entire team!

September 21, 2024

Super friendly service made me feel like family. Nice selection of vehicles. Made financing super easy. More

by Marklee100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Marklee, Thank you for leaving us this positive review! We are so appreciative of the opportunity to work with you and we are glad that our team could provide you with A+ service. We are happy to know that they were super friendly and made you feel like family. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Crown Chrysler Dodge Jeep Ram of Chattanooga team!

September 16, 2024

Terry Robey took great care of me. He focused on my wants and needs. No pressure and laid back. He knows his product and really cares. Great car buying experience. Thanks Terry!!! More

by Terence K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Reagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caroline Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Terence, We greatly appreciate you for leaving Terry this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that Terry could provide you with top notch service. We are delighted to know that he took great care of you and made your experience great. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Chrysler Dodge Jeep Ram of Chattanooga team!

September 01, 2024

Couldn’t even fill up the gas tank and acted like it was a huge deal to order a small part for the interior of the car that was broke or missing. Wonder if we will actually receive the part. More

by Schultzl0688
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Terry Robey
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

Trevor was great! Had tons of knowledge and made the transaction fast. Will recommend to others! More

by barryhayes777
Recommend Dealer
Yes
Employees Worked With
Trevor Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Providing stellar service is so important to us here at Crown Chrysler Dodge Jeep Ram of Chattanooga and we are glad that Trevor's efforts could meet your satisfaction and recommendation! We are so appreciative of the opportunity to work with you. We are thrilled to know that he was great and knowledgeable. We wish you safe travels until we meet again. Congratulations on your new vehicle- behalf of the entire team!

August 22, 2024

This is the 2nd time I’ve had to use Crown for repairs to my older car and each time I’ve been so impressed with the service and the professionalism of Charly. I would recommend Crown to anyone who needs to More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charly Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Joe, We are grateful for you leaving Charly this exceptional review and recommendation! We are thrilled to hear that Charly took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that her professionalism made you impressed. We appreciate your continued business with us. We look forward to serving you again in the future when the time comes.

August 15, 2024

Charlie is the best she keeps you informed and up to date on your vehicle More

by rickallen3066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charly Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Rick, Thank you for leaving Charlie this amazing review! We are glad to hear that Charlie took exceptional care of you and your automotive needs. We are happy to know that she kept you informed on your vehicle. Please do not hesitate to let us know how we may be of further service to you.

August 11, 2024

Very satisfied, Terry Robey Was able to take care of us do you recommend Great job More

by Wilowandslysmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Providing stellar service is so important to us here at Crown Chrysler Dodge Jeep Ram of Chattanooga and we are glad that Terry's efforts could meet your satisfaction and recommendation! We are so appreciative of the opportunity to work with you. We are thrilled to know that he did a great job. We wish you safe travels. Congratulations on your new vehicle- behalf of the entire team!

August 10, 2024

Terry Robey helped us out and stuck with us for the long period of time that we were here. we had complications with our information and he helped out tremendously More

by jasmyngarner0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Jasmyn, Thank you for leaving Terry this positive review! We are so appreciative of the opportunity to work with you and we are glad that Terry could provide you with A+ service. We are happy to know that he helped you tremendously. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Crown Chrysler Dodge Jeep Ram of Chattanooga team!

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