Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crown Chrysler Dodge Jeep Ram of Chattanooga
Chattanooga, TN
2,524 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 AM
Sunday Closed
Service
Monday Closed
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 AM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 AM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,524 reviews
February 23, 2024
Took my Ram 2500 PU for an oil change. My bad for not getting an estimate. The job took 3 hours and cost $300. That is two hours longer and almost double the cost of what I pay at my usu My bad for not getting an estimate. The job took 3 hours and cost $300. That is two hours longer and almost double the cost of what I pay at my usual dealership. I was thinkng of changing them to my dealership for service as they are closer. But at those prices I drive the hour and 10 minutes to Crossville. More
by burke76
Employees Worked With
Ryan
Helpful February 06, 2024
Best car salesman I had to deal with after the purchase of 15 or more cars. Terry did a great job and he was very knowledgeable of the product. of 15 or more cars. Terry did a great job and he was very knowledgeable of the product. More
by Asaumprowe
Employees Worked With
December 29, 2023
I am very satisfied with the service offered by Kevin Cerqueira , extremely professional and helpful with all my questions and concerns. Cerqueira , extremely professional and helpful with all my questions and concerns. More
by Karla Columbie
Employees Worked With
November 03, 2023
Zero stars - it takes me a lot to write a bad review and this is warranted. This dealer damaged our car and then would not take responsibility for the damage done nor come to a compromise. Several times the this is warranted. This dealer damaged our car and then would not take responsibility for the damage done nor come to a compromise. Several times they recommended service that was not needed and at above market rates. We are loyal Jeep owners and will NEVER be back at this dealership. More
by kkstocker1
Employees Worked With
Other Employees :
Wes - Service Manager
October 12, 2023
My new 2024 Dodge Hornet GT is awesome. Great buying experience with the assistance of salesman Terry Robey. I traded my 2017 Dodge Ram 2500 Hemi and got a great trade value for it too! Great buying experience with the assistance of salesman Terry Robey. I traded my 2017 Dodge Ram 2500 Hemi and got a great trade value for it too! More
by Sprinttb
Employees Worked With
September 23, 2023
Our experience overall was exceptional, I absolutely love my new Dodge Charger and will definitely do business here in the future. my new Dodge Charger and will definitely do business here in the future. More
by Kendinunley
Employees Worked With
Other Employees :
Manny Osmino
August 29, 2023
Super helpful dales person makes sure you are helped throughout the entire sales process and afterwards also throughout the entire sales process and afterwards also More
by amelungnoah7
August 29, 2023
Super helpful dales person makes sure you are helped throughout the entire sales process and afterwards also throughout the entire sales process and afterwards also More
by amelungnoah7
July 26, 2023
Gabe Jones was great and was able to get us a car we loved for a good price. loved for a good price. More
by Charlie
Employees Worked With
July 19, 2023
Terry did a great job with my trade in and used purchase! We will definitely be back again! We will definitely be back again! More
by Leesnell91
