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Crown Honda

Crown Honda

7671 US Highway 19
Pinellas Park, Florida 33781


Sales: (888) 202-6004
Service: (888) 202-6004
Parts: (888) 202-6004

Crown Honda
Manufacturer: Honda

Write a ReviewWrite a Review

  • Customer Service:

    4.4
  • Quality of Work:

    4.5
  • Friendliness:

    4.6
  • Overall Experience:

    4.4
  • Pricing:

    4.5

24-Month Rating

based on 54 reviews

4.5

4.5 out of 5

144 lifetime reviews

Crown Honda

Most Reviewed Employees

  • Michele DessertMichele Dessert
    Service Advisor
    7 reviews
  • Dave BamfordDave Bamford
    Senior Sales Consultant and Lease Returns
    2 reviews
  • Derrick SilversDerrick Silvers
    Sales and Lease Consultant
    2 reviews
  • Johnny GinnJohnny Ginn
    Sales and Lease Consultant
    2 reviews
  • Metin CihanerMetin Cihaner
    Sales Associate
    2 reviews
  • Stan GerdzhikovStan Gerdzhikov
    Sales and Lease Consultant
    2 reviews
  • Brittany TunstallBrittany Tunstall
    Cashier/Warrant Administrator
    1 review
  • John  GatesJohn Gates
    Sales and Lease Consultant
    1 review
  • Kurry VacinichKurry Vacinich
    Finance Manager
    1 review
  • Larry WordenLarry Worden
    Sales and Lease Consultant
    1 review
View All Employees

Cars For Sale by this Dealer

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Certified: Crown Honda

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Crown Honda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Crown Honda

With 14 automotive brands and 40 years servicing the Bay Area's automotive needs, we've learned that there's a Better Way to serve our customers. We start with our Ten Commitments:

1. We will use our best judgment.
2. We will follow the Golden Rule.
3. We will smile.
4. We do care.
5. We won't say no.
6. We will do the right thing.
7. We will share ideas & knowledge.
8. We will listen.
9. We will be a gracious host.
10. We will always demonstrate mutual respect.

This crystallizes our sincere desire to provide the finest service, care and attention you would expect and more. That's why we truly feel that Crown Honda is The Better Way to Buy.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:30 PM

Tuesday: 9:00 AM - 8:30 PM

Wednesday: 9:00 AM - 8:30 PM

Thursday: 9:00 AM - 8:30 PM

Friday: 9:00 AM - 8:30 PM

Saturday: 9:00 AM - 7:00 PM

Sunday: 12:00 PM - 6:00 PM


Service

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Parts Store
Cable TV Pet Friendly
Children's Play Room Shuttle Service
Customer Lounge Area Television
Free Coffee Vending Machines
Free WiFi

tpd417
5/23/2013 4:31:33 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Metin CihanerMetin Cihaner
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Crown Honda:

Metin Thank you Thank you Thank you You are the best sales person I have ever worked with. I am going to let all my friends and family members know where and from whom to buy the car (Crown Honda) and Ask for Metin Cihaner

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milesp
5/8/2013 7:24:55 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John  GatesJohn Gates
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Crown Honda:

When we first came to the lot, he introduced himself and made it apparent he was there if we had any questions. He was not pushy. He gave us time and room to look at the cars at our own pace. When we did have questions, he gave us his full attention and answered them professionally and courteously.
We were interested in several different models, and he arranged for us to see everything we needed to see that could help us make our decision. When we did reach a decision, he did everything possible to help us get the deal we asked for. During the whole process, his involvement made purchasing our car a real pleasure.

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Response From: Crown Honda
Added: 5/10/2013 11:40:27 AM

Congratulations on your new car and we are glad to hear that we were the dealership who had the honor of taking care of you. We focus on customer satisfaction and are glad to hear John Gates showed you how much we value our customers.

Your Friends at Crown Honda

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Sandmans2000
5/8/2013 12:47:05 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brittany TunstallBrittany Tunstall
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Crown Honda:

From the beginning I was treated brilliantly at Crown Honda. Steve Yeager made the sales process easy and I didn't have to haggle at all to get the deal I wanted.

Following my purchase of a used Chevy Blazer I noticed an odd noise coming from the brakes so I took it in for service. This is when I had the pleasure of dealing with Glenn Helmstetter. Glenn informed me that they would take care of everything and even gave me a rental car for the night as they did not have all the necessary parts that day. I picked my car up the next day and true to his word there was no charge. These guys make sure whatever they sell you is in the right condition and if it isn't they will make it right.

After having bad experiences with other dealers in the past I was skeptical at how nicely I was treated by everyone at Crown Honda, however, my experience was brilliant and I would highly recommend Crown Honda as an honest, fair and pleasant dealership to anyone looking to purchase a vehicle.

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Response From: Crown Honda
Added: 5/10/2013 11:39:08 AM

We would like to sincerely thank you for letting us know how we are doing. We realize that purchasing a vehicle is a big decision and we try to make the experience simple and informative. Thank you for choosing Crown Honda.

Your Friends at Crown Honda

Twitter
cgaps1
4/26/2013 7:40:17 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Stan GerdzhikovStan Gerdzhikov
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Crown Honda:

This is the second time I bought from Crown. As usual again, it was an overwhelming experience esp due to Stan. Stan was extremely helpful in finding me the right color and he offered me an excellent price.
Overall, i feel Crown is the best Honda dealer in Tampa Bay Area!

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Response From: Crown Honda
Added: 4/29/2013 12:34:12 PM

Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Please contact us when your new vehicle is ready for its first service. We would be happy to help!

Your Friends at Crown Honda

Twitter
tron123
4/22/2013 10:11:26 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Glenn Helmstetter
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Crown Honda:

Glenn Helmstetter was awesome, he was very friendly, he is a good listener and gave me the fact of what the car needed in order to solve the problem. I like people that are honest and sincere.

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Response From: Crown Honda
Added: 4/24/2013 12:11:43 PM

Thank you for your very kind review. We are delighted to hear that you fully and completely trust us with your vehicle service needs! Thank you! We look forward to seeing you again when your vehicle is ready for its next service.

Your Friends at Crown Honda

Twitter
DonDiego
4/21/2013 10:49:41 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Johnny GinnJohnny Ginn
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Crown Honda:

We could not be more satisfied with our experience buying our 2013 Honda Fit from Johnny Ginn. We first saw him in August, 2012, "just looking". We returned several times for more test drives, and Johnny's friendly demeanor never wavered, and he never made us feel like he was losing patience with us. He never acted like we were wasting his time. For 8 months, he followed up with friendly phone calls, reminding us that he was there to work with us when we decided to make the move and buy our car. By the time we decided we would make our purchase, we would not have considered working with anyone else. Once we did buy, he worked hard with us to get us a deal we felt great about. We want his efforts, and our satisfaction, to be recognized, and hope this review will help make that happen.

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Response From: Crown Honda
Added: 4/22/2013 12:37:08 PM

Thank you for your time and feedback. We realize that there are several choices when selecting a car dealership and are so happy that you picked us. We look forward to seeing you again when your vehicle is ready for its first service.

Your Friends at Crown Honda

Twitter
TeresaLamb01
4/17/2013 12:10:03 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michele DessertMichele Dessert
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Crown Honda:

Michele Dessert is the reason I have my car serviced at Crown Honda. She's friendly, knowledgeable, and translates "car talk" into something I can understand. She makes me feel like I'm her only customer (I never feel rushed). She takes a personal interest in me. In fact, she's helping me find a nice, used car for my teenage daughter. My next vehicle will be a Honda, just so I can keep seeing Michele. ****Michele Desert----YOU ROCK!!!****

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Response From: Crown Honda
Added: 4/19/2013 11:41:55 AM

We are thrilled to hear of your satisfaction with Michele here at Crown Honda. It is customers like you that make our job such a joy to do day in and day out. We look forward to serving you again in the future.

Your Friends at Crown Honda

Twitter
cremata1
4/13/2013 7:44:29 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Stan GerdzhikovStan Gerdzhikov
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Crown Honda:

I had the pleasure of dealing with Stan when purchasing my Odyssey Touring Elite. He was very professional and his communication speed was excellent. Besides price, the fact that he got back to me so quickly and followed up was what made me purchase from Crown. I recommend Stan to anyone. He does not pressure, he is professional and he appears to enjoy his job. I would definitely purchase from Stan and Crown again. Many thanks!

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Response From: Crown Honda
Added: 4/17/2013 12:44:37 PM

We are thrilled to hear of your satisfaction with Stan here at Crown Honda. It is customers like you that make our job such a joy to do day in and day out, and thank you for your recommendation. We look forward to serving you again in the future.

Your Friends at Crown Honda

Twitter
Bchellis
3/31/2013 3:32:22 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michele DessertMichele Dessert
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Crown Honda:

Michele desert as an awesome service advisor a great assets your company I tell all my friends about her. Crown is lucky to have her

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mindy2008
3/20/2013 9:22:18 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michele DessertMichele Dessert
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Crown Honda:

Good morning, am a long time Honda owner, New York and Florida. Have bought most from Crown in Florida. Will wait til I get to Florida for service as Michelle and her group are great. Have known her and contact her exclusively for service. All work has been done perfect and timely.Well done! Reg.

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Response From: Crown Honda
Added: 3/22/2013 11:10:25 AM

Thank you for your time and feedback. We are delighted to hear that you are completely satisfied with your experiences at Crown. That is our #1 goal! Please feel free to contact us for any of your vehicle service needs. We would be happy to help!

Your Friends at Crown Honda

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