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Culver City Chevrolet - Service Center

Culver City, CA

4.3
1,262 Reviews

1,262 Reviews of Culver City Chevrolet - Service Center

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April 23, 2021

Great service from the sales representative, I will be coming back to this location for future service needs if they come up in the future. More

by Z71coloradoperson14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Culver City Chevrolet responded

Thanks again for taking the time to leave us this information about your recent visit. Please don't hesitate to reach out to us if there's anything more we can do!

April 23, 2021

Whenever I need major service on my Silverado I reach out to Ruben, I appreciate the honesty... always straight forward and lets me know what my truck needs to keep it in great condition. I love my truck! More

by jacob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Culver City Chevrolet responded

Jacob, we appreciate you taking the time to leave us this feedback. We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 22, 2021

Really wonderful! Great service department and staff! The waiting area is nice and clean and also plenty of outdoor seating offered. Will use them as my go to! More

by Kellvn55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Culver City Chevrolet responded

Thank you so much! We are honored to be your service center of choice! Feel free to reach out if there is anything else you need, we will be happy to help!

April 22, 2021

Jordan was very nice. The manager threatened me with a storage charge, I live in NY, so I had to get some one to get after it was fixed. More

by la6305
Recommend Dealer
No
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Culver City Chevrolet responded

We are looking into this further and hope to get in touch with you privately to address your concerns. We take customer feedback very seriously in providing our customers with the best service possible and ensuring your complete satisfaction. We hope to have another opportunity to show you our appreciation and change your opinion of our dealership. At your earliest convenience, please call us at (424)216-7438. Thank you.

April 21, 2021

I came in for a basic matinence service which end up costing me $403 that I don't believe was necessary for the extra stuff they quoted me, and not sure if they even did the work. I had to ask them do t More

by Mrs.mcdonald112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Rathman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Gudiel
Apr 26, 2021 -

Culver City Chevrolet responded

Thank you for taking the time to fill out a review. We are very sorry to hear this and would like to reach out to you privately to try to resolve the issue. We value your business and hope to have another chance to show you our appreciation and take care of any other car services for you. Please contact us at (424) 216-7438 when you have a chance.

April 21, 2021

Antonia and Leo are very amazing people to work with! Antonia is very caring and patient with my vehicles problem. She is someone that Chevy should value! More

by KINGTIFFANE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonia
Apr 22, 2021 -

Culver City Chevrolet responded

Thanks! We appreciate you taking the time to let us know how our service department is doing. Antonia and Leo will certainly be happy to hear your kind words! Please come back and see us for any of your future car needs! Have a great day.

April 21, 2021

Your customer service people over the phone seem to be not so knowledgeable about discounts that I have received in emails.. I have $30 coupon u emailed me but service guy Said I couldn’t use it More

by Linda Cohen
Recommend Dealer
No
Employees Worked With
He didn’t give me his name
Apr 26, 2021 -

Culver City Chevrolet responded

Thank you for taking the time to share your experience, Linda. We are very sorry to learn that your experience with our service department was not what you expected. We value your business and would like to speak to you more about this matter. You can reach us at (424)216-7438. We look forward to working together towards a solution. Thank you.

April 17, 2021

Service writer was very helpful and knowledgeable. I would certainly be back to have my vehicle serviced. I look forward to dealing with Ruben again. More

by etc214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Culver City Chevrolet responded

Thank you for your positive comments! We appreciate your business. Please let us know how we can continue to help with your car and service needs!

April 17, 2021

Review is for service manager Jose. Very unprofessional. He called me to update on service and used explicit language while I was on hands free and child was present. When I got to pick up my vehicle I trie More

by User-a3a09e2abe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose Gudiel
Apr 26, 2021 -

Culver City Chevrolet responded

Thank you for making us aware of this. We hope to have another opportunity to show you our appreciation and take care of you in any way that we can. Please don't hesitate to reach me if you have any other questions or concerns. – (424) 216-7438

April 17, 2021

Jordan R. was very professional about my situation and I like the way she handled my claim. Keep up the good work under these circumstances the world is facing. More

by billybob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Culver City Chevrolet responded

Thank you for your kind words about Jordan. We’re glad she could help provide an enjoyable experience for you. Please let us know how we can help again in the future. Take care!