Cumberland Toyota

Cumberland Toyota responded

Thank you for taking the time to leave your feedback about Cumberland Toyota, we really appreciate it. We are so happy that you found our staff great during your visit and we apologize if there was any misconception surrounding a coupon discount. We do offer a 10% discount on select car purchases - please reach out to us directly so we can get more details regarding this particular purchase and make sure all of our customers get the best possible deals when they come through our dealership! Once again, thank you for your kind words about our staff - we do strive to provide excellent customer service, so hearing this is encouraging.

Cumberland Toyota responded

We appreciate your excellent feedback about Cumberland Toyota. We strive to provide an exceptional customer experience every time our customers visit us, so we are delighted to hear that each team member provided professional and pleasant service. Your satisfaction is our top priority, and we thank you for taking the time to share your experience with us. We would be honored if you decided to allow Cumberland Toyota the opportunity to serve you in the future. Thank you again!

Cumberland Toyota responded

Thank you for taking the time to leave us a review of your experience with Cumberland Toyota! We are very happy to hear that our team was knowledgeable and able to get you through quickly. We strive for excellent customer service and it seems we achieved that goal! Thank you for trusting us with your purchase and congratulations on your new vehicle. We hope to see you back again soon!

Cumberland Toyota responded

We are so pleased to hear you had such a great experience at Cumberland Toyota. Our team strives to provide our customers with unmatched service in every interaction. Thank you for taking the time to give us your positive feedback. It sure does make our day when we hear that we have been helpful and knowledgeable. We hope you come back and visit us soon!

Cumberland Toyota responded

Thank you for your kind words about Cumberland Toyota! We are so glad to hear that our sales associates, Ms. Herd, was able to provide you with an excellent experience and follow-up service. Your recommendation means a lot to us and we hope you continue to enjoy your new vehicle. Thank you for choosing Cumberland Toyota!

Cumberland Toyota responded

Thank you for taking the time to leave your gracious review of Cumberland Toyota. We strive to make every customer experience a positive one and I'm very pleased Roberta, Brandon and the team could exceed your expectations! It's wonderful to know that you were able to purchase two vehicles from us in just four months - we count it a privilege when customers keep coming back. We appreciate you recommending us too! Thank you again, we look forward to seeing you on your next visit.

Cumberland Toyota responded

Thank you for taking the time to review Cumberland Toyota, we really appreciate it! We’re so glad to hear that it was easy for you to schedule your appointment and that our military discount was helpful. Reliability is very important to us here at Cumberland Toyota, and we are always striving to provide a strong level of trust and confidence in our service. We hope to welcome you again soon!

Cumberland Toyota responded

Thank you so much for your review of Cumberland Toyota and your recommendation to others! We're delighted to hear that you are now completely sold on the Toyota brand for life. We believe that a quality customer experience is paramount! That's why we strive to provide each of our guests with excellent service backed by reliable, dependable vehicles. We appreciate your loyalty and can't wait to serve all of your automotive needs at Cumberland Toyota in the future.

Cumberland Toyota responded

Thank you so much for your kind review of Cumberland Toyota! We strive to make every customer experience as pleasant, fast and friendly as possible. We are delighted to hear that you were served speedily and pleasantly here at our dealership. Our team takes pride in going above and beyond to provide the highest quality of customer service. We look forward to seeing you again soon!

Cumberland Toyota responded

Thank you for writing such a great review about your experience at Cumberland Toyota. We're so thrilled to hear that we treated you with respect and answered all of your questions. We are passionate about educating our customers on the different service and tire options available, and being able to assist you in make an informed decision that is best tailored to your needs. We're glad this was reflected in your visit. On behalf of our entire team, thank you for choosing Cumberland Toyota. We stand behind our commitment to excellence and value your feedback to help us continue to improve our customer experience.