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Cumberland Toyota

Cookeville, TN

4.6
2,979 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,979 Reviews of Cumberland Toyota

April 24, 2016

My New Corolla S! My experience at Cumberland Toyota was WONDERFUL with John Fielden. He was able to put me in a great car and met my price needs. Excellent service. Th More

by allibri94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden, Kirby Beverly
Jun 15, 2016 -

Cumberland Toyota responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Also, it makes us proud to that through Kirby and John, your car-purchasing experience has been quick and comfortable. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Ryan Corner E Commerce Director

April 23, 2016

Josh Lawson very helpful Josh Lawson has been the best person very helpful . I'm all time go back to him and send my family and friends to him. More

by C_boonsri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Jun 15, 2016 -

Cumberland Toyota responded

Congratulations on your new purchase, It is imperative to us that we make the car-buying experience smooth and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner E Commerce Director

April 23, 2016

Great Service We had a very positive experience buying a truck. The dealer was great and helped make the experience of buying a vehicle less stressful. Plan to bu More

by bren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Thomsen
Jun 15, 2016 -

Cumberland Toyota responded

Thanks for the posting, we appreciate the kind words. Matt does a wonderful job here at Cumberland. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

April 19, 2016

Best car buying experience EVER This was My first time buying off the lot. My dealer was Odell. From start to finish he made everything so simple and stress free. Odell was outstandi More

by Christy Milton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Odell Braswell
Apr 22, 2016 -

Cumberland Toyota responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Thank you, E Commerce Director Ryan Corner

April 18, 2016

Josh Lawson helped me. I traded a Prius for a corolla and josh Lawson was the best!! Smooth transaction and I'm happy with my new car. He has sold me my last 2 cars and I wo More

by George Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Wayne Chaffin
Apr 22, 2016 -

Cumberland Toyota responded

We appreciate the time you have taken to provide feedback to us at Cumberland Toyota .We are glad you had a wonderful experience and look forward to serving you, your family and friends again! Thank you, E Commerce Director Ryan Corner

April 18, 2016

Super happy I had met with John about 4 months ago and he showed me a RAV4 and I loved it but couldn't afford it at that time. He called me the other day to tell More

by Cool SUV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Apr 22, 2016 -

Cumberland Toyota responded

Thank you very much for the great review! We are glad you had such a great experience. Here at Cumberland Toyota, we strive to create lasting relationships with our customers. Sincerely, Ryan Corner E Commerce Director

April 13, 2016

Great people, great car buying experience every time We, together with other family members, have purchased 8 vehicles from Cumberland Toyota. We wouldn't go anywhere else. Low pressure, friendly, and kn More

by Sharon K Pire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dickenson, Brandon Hall, Josh Lawson
Apr 22, 2016 -

Cumberland Toyota responded

Thank you so much for your business and taking time to write a review about our dealership. We truly appreciate your feedback! This is just the beginning of your experience with Cumberland Toyota . Please keep us in mind for your future car purchasing or service needs. Thanks again. Sincerely, Ryan Corner E Commerce Director

April 13, 2016

A true professional This a is the third time I have tried to complete this survey. Everything sbout our experience was great except this survey! I would be very reluctant More

by Silver fox
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Apr 22, 2016 -

Cumberland Toyota responded

Thank you so much for your fabulous review, we really appreciate it! Congratulations on your new purchase, we know you will LOVE it for years to come. Please do not hesitate to call us at 931-520-5600 if you have any questions! Sincerely, Ryan Corner E Commerce Director

April 12, 2016

I got a jeep!! Matt has always worked very hard to get me what I wanted. I've bought several jeeps from him. He's just a overall great person! Anyone looking for the More

by Hannah Eversole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Thomsen
Apr 22, 2016 -

Cumberland Toyota responded

Thank you so much for your business and taking time to write a review about our dealership. We truly appreciate your feedback and your recommendation! Welcome to the Cumberland family Sincerely, Ryan Corner E Commerce Director

April 09, 2016

A wonderful experience Absolutely one of the best dealerships that I have dealt with. The courtesy of your staff was second to none and went above and beyond any expectation More

by Ecfan01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Bean
Apr 22, 2016 -

Cumberland Toyota responded

Thank you very much for the great review! We are glad you had such a great experience. Here at Cumberland Toyota, we strive to create lasting relationships with our customers. Sincerely, Ryan Corner E Commerce Director

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