Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Currie Motors Ford of Frankfort
Frankfort, IL
2,513 Reviews
At our award-winning Ford dealership in Frankfort, IL, we're focused on the needs of our customers, providing them with attractive Ford sales, lots of financing options, expert auto service and OEM Ford parts. Come see why we at Currie Motors Ford of Frankfort are Nice People to Do Business With!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,513 reviews
September 22, 2009
Purchased a brand new 2010 Escape on 9/14/09. We contacted Jim Koziel our salesman on Thursday the 17th. The radio was going in and out. They told us that there was nothing they could do. I went contacted Jim Koziel our salesman on Thursday the 17th. The radio was going in and out. They told us that there was nothing they could do. I went to service on Saturday the 19th and they said they have had problems in the past with the Escape radios and replacing the radio and/or module didn't work. Jim and Jason said they have never heard of this problem before. I believe that they were just trying to cover themselves. My wife called Jim and complained and he said that he would see what is going on and get back to us on Saturday. Never did, I had to call him on Saturday only to have him tell me that the guy he was trying to contact wasn't in. He told me he would call me on Monday and tell me the answer. Never called again. I called him twice that day too. Jim finally calls me back and says that I have to contact Ford to get this taken care. So I had to wait three days to hear that answer. The customer service there us unbelievable. They hound you until you buy a car and then once you buy it, they don't care anymore. Now I have to deal with this and get it taken care of on my own time. More
by cpreed
Helpful August 24, 2009
I should had listen to all the people who told me not to deal with Currie, plus my own past experiences. While trying to purchase a new car in the cash for clunkers program, they kept us there over eight h deal with Currie, plus my own past experiences. While trying to purchase a new car in the cash for clunkers program, they kept us there over eight hours with various excuses. We finally left with the understanding that they were going to get the problems resolved and then call us the following day to come in and close the deal. When we did get the call, we went to the dealership only to find that they had sold our car and wanted to sell us a different car for an additional $2,000. When we said no way, the salesman and a manager were yelling at us as we left. They when we tried to go to a different dealership, we could not trade our car in through the cash for clunkers program because Currie still showed the sale pending on the federal database. A few years back while I was car shopping with my mother, Currie "lost" her keys and blocked her car in, not allowing her to leave. The following day they called her several times asking her why she did not buy the car or what they needed to do to get her to purchase the car. More
by kimberdevalk
Employees Worked With
Jim K, Jim Koziel
August 18, 2009
Called to purchase a car this morning and talked to a ignorant salesman/salesmanager. name was Jason. Very rude from the start. I have bought a new ford every year for 20+ years and after a phone call li ignorant salesman/salesmanager. name was Jason. Very rude from the start. I have bought a new ford every year for 20+ years and after a phone call like this I never want to buy a ford again. This is a great example of an employee that does not belong dealing with customers. I would not recommend this dealer to anyone. F- More
by badduc
