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DARCARS Ford

4.3

184 Lifetime Reviews

9020 Lanham Severn Road, Lanham, Maryland 20706
Call (301) 459-1100

Top Reviewed Employees

Marcus Rountree, Finance Manager, DARCARS Ford

Marcus Rountree

Finance Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Constantin Nicorescu, General Sales Manager, DARCARS Ford

Constantin Nicorescu

General Sales Manager
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ramon Cabrera, Finance Director, DARCARS Ford

Ramon Cabrera

Finance Director
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Michael Goldberg, Service Director, DARCARS Ford

Michael Goldberg

Service Director
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

April 27, 2017

"I left angry with 20 thousand, showed 1 car in 6 hours "

- kristy11

On Friday, November 25, 2016, I went to DARCARS Ford with a certificate and a preapproved check for $18,000.00 from my credit union and had a $6,200 down payment from my insurance company from my previously totaled Nissan Xterra. I told the sales person that I had 4 days to find a vehicle so that I could return the rental I was driving. I wanted a Jeep compass that I found on the web through the credit union car buying program. When I got to DARCARS Ford in Lanham, I was told that they didn’t have the red vehicle that I chose but that they did have it in black. I asked to see the black model however, the sales person showed me a tan fully loaded Jeep compass for $27,000.00, yet never showed me the black Jeep similar to Jeep I came to purchase. I told over 5 sales people I didn’t want it and that it was over my budget. About five representatives over a 6 hour time span, tried to talk me into purchasing that vehicle. I left angry and frustrated that for one, they NEVER offered me another vehicle within the price range and two, they ran my credit when I asked them not to because I already had my own financing. The sale person handed me my credit report and said to me, you have better credit than I do. My credit score is 829 and I walked out empty handed with NO vehicle yet they hard thousands of cars on the lot. Two sales people called me back on Saturday November 26, 2016, however I told them I was not interested in purchasing a car from DARCARS Ford in Lanham and to never call me again. Life just isn’t fair but I did find what I wanted somewhere else and would never do business with DARCARS again and I’m tell anybody who would listen, not to do the same. Best regards!

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Employees Worked With

ask them, they Know who they are!

February 14, 2017

"3 months to complete repairs on a Ford F150"

- David Michel

We dropped our company owned service vehicle off for repair in November 2016. The vehicle is still not ready after 3 months. Our fleet management company and the driver made repeated attempts to get closure for this. A number of the service department personnel have been replaced. we will not return to Lanham Ford for services in the future David - Stanley Black & Decker.

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Employees Worked With

George

January 13, 2017

"What a professional"

- sosplz01

I just purchased a 2017 Ford Escape from one of the best in the industry. Juan is so professional and educated me on everything I needed to know about the process and my vehicle. Also, I didn't spend my whole day at the dealership. He assessed my needs in a timely manner. Thanks, Juan.

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Employees Worked With

Juan Garcia
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

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Photos & Amenities

  • After Hours Drop-Off
  • Customer Lounge Area
  • Drive-In Service
  • Free Coffee
  • Free WiFi
  • Shuttle Service
  • Television
  • Vending Machines
  • Enterprise can pick you up !
  • Authorized Accessories Store
  • Authorized Parts Store
  • Automated Car Wash
  • Cable TV
  • Children
  • Express Service
  • Free Drinks
  • Pet Friendly
  • Quick Lube
  • Rental Car Service Onsite
DARCARS Ford, Lanham, MD, 20706