DARCARS Honda of Fairfax

Excellent dealer to buy your car from and sell your car to as well. I originally bought my first honda from them and have been using their service department. I have been going to fairfax honda for many to as well. I originally bought my first honda from them and have been using their service department. I have been going to fairfax honda for many years and feel very comfortable with the staff and the treatment that I received. Recently I traded in my "baby" and was very happy with the amount that I received for the car. I originally took it to Carmax and they gave me $7200 for my honda. Needless to say, I did not sell them my vehicle. I contacted fairfax honda and ask them if they were interested in buying the vehicle, and the manager asked me to bring it in. After inspecting the vehicle and looking at the service history of the car, they offered to buy it $9500! I accepted the offer and finalized the paperwork in less than half of an hour. When I decide to buy a new car, it definitely will be at fairfax honda. More

For a normal oil change visit, I was told that needs repairs that would have summed to $800-$900 of unnecessary repairs. The thought did not sound right to me, I took my car to another dealership and repairs that would have summed to $800-$900 of unnecessary repairs. The thought did not sound right to me, I took my car to another dealership and told there is nothing in my car and does not need repairs. They rip customers off and deny any wrong doing. More

I took my 2006 Civic in for the 10,000 mile service. From the porters who directed me to parking and brought my car back, to the young man who checked me in for the purple team, to the young lady who cashed the porters who directed me to parking and brought my car back, to the young man who checked me in for the purple team, to the young lady who cashed me out, everyone was very pleasant and very helpful. I dropped my car off mid-morning on a Saturday and it was finished by early afternoon. I was not able to pick it up until the next day, and that was not a problem at all. I was quoted $180 for the standard service but only charged $155, another pleasant surprise. I would not hesitate to recommend this dealership and intend to continue doing business with them. More

I bought a vehicle from this dealership (Fairfax Honda) and 5 days later the vehicle broke down while in Philadelphia PA. It had been less than 500 miles. I had the car towed to a nearby dealership in PA and 5 days later the vehicle broke down while in Philadelphia PA. It had been less than 500 miles. I had the car towed to a nearby dealership in PA and the dealership we amazed that the car hadn't had a diagnostic servicing before it was sold. It had they would have know about the default in the car. The total service cost me $925 and it had been 5 days from purchase. I called Sales Managers Darrin Loudermilk and Dave Terrin to see what can be done. Darrin was somewhat understanding but Dave was very disrespectful and challenged me on the analysis of the dealership in PA. He then told me I had to follow up with his supervisor Michael Taylor. I have left two voice messages for Mr. Taylor and he hasn't returned my calls or messages. My next step is contacting General Manager Cary Schwab. More

this guy was horrible. he said "if thats the price you want, i dont want to waste either of our time" "i need to sell 3 cars today" "what is a reasonable profit to be made on a car?" "you cant run want, i dont want to waste either of our time" "i need to sell 3 cars today" "what is a reasonable profit to be made on a car?" "you cant run a dealership on that" overall, the experience was horrible. Car was hugely inflated and I ended up leaving after only 5-10 minutes. More

This Service Rep. Nick Naydock was extremely helpful. I have had bad experiences before with previous service centers. This gentlemen was understanding of my situation and was very patient. He was effiec have had bad experiences before with previous service centers. This gentlemen was understanding of my situation and was very patient. He was effiecent and answered all my questions in detail, and I had a lot. He made me feel comfortable and at ease, and for ONCE I felt like I was getting exactly what I needed and wasnt being taken advantage of because of my gender and age. I am definitely going back to Mr. Naydock for any service issues in the future. I would recommend him to anyone. His customer service was top notch and that is hard to find these days. More

We went to check out new Hondas and this place is just ridiculous. The people accost you as you drive into the parking lot, and they are fairly pushy. The sales people seem like hungry wolves and this is ridiculous. The people accost you as you drive into the parking lot, and they are fairly pushy. The sales people seem like hungry wolves and this is not the sort of place where we will take our money! More

Had been to this dealer for a service last year during a cross-country trip; the Service Rep. Nick Naydock gave me a list of items to fix on my 2 year old vehicle - amounting to about 1000$ ! Luckily, cross-country trip; the Service Rep. Nick Naydock gave me a list of items to fix on my 2 year old vehicle - amounting to about 1000$ ! Luckily, I didn't heed the advise; primarily because I got suspicious about the problems that this person said my vehicle had. And no other dealer has so far mentioned about those "problems" that were mentioned by this Service Rep! More

I went over there to have fix my car, they fixed (paid a lot). In my way home, a noise was coming from the engine. I went back and they said, “sorry, you need a service schedule” everybody is busy right no lot). In my way home, a noise was coming from the engine. I went back and they said, “sorry, you need a service schedule” everybody is busy right now. I asked to speak with the manager and he was not in there. Bad, experience and never coming back again. More

This is the worst dealership I have ever been to. My wife and I drove 3 in a half hours to buy a honda accord. We purchased the extended warranty which after 2 months still had not submitted to American Hon and I drove 3 in a half hours to buy a honda accord. We purchased the extended warranty which after 2 months still had not submitted to American Honda. I've had to call the dealership numerous times to get this taken care of, among other things. I found multiple items on the 150 point inspection list which they never looked at or fixed that makes the car 'certified'. I remind you that you pay around $630 for the certification, plus another $600 or so for the extended warranty. The car had brake issues, AC problems, car shook during 2nd gear acceleration, vibrated while idling, and the sunvisor was ripped. All of these things are listed on the 150 point certified check list. I imagine they didn't even look too much at the car at all. Most of the time hondas are problem free, and they probably make a stealing by charging people for the certification for a car that was never really inspected too closely. Then I found this site and couldn't believe how many people hated Fairfax Honda. I've had to make a claim with American Honda to take care of our issue with our car and the dealership. They were astounded to say the least to hear about problems I reported. It's too bad that there are stealerships like this one and gives Honda a bad name. I will NEVER go to these guys again and pleaing with you to never go there and waste your time and money!! More