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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,203 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,203 reviews

September 09, 2017

Great dealership Joseph and Michael Maxx did an amazing job of handeling my trade in and purchase of my Car. It was an easy transaction which was stress free and fant More

by 9000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Max and Joseph
Sep 26, 2017 -

DARCARS Lexus of Englewood responded

We appreciate you taking the time to leave us a great review! I am pleased to hear Joseph and Michael did an amazing job in handling your trade in and purchase of your car. If there is anything else we can do for you please don't hesitate to give us a call! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 04, 2017

Easiest Car Buying Experience Ever!! We have been buying our cars from Lexus of Englewood for the past 10 years and always come back because the experience is like none other. Stephen Ham More

by ShanaPangione
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Elgamil
Sep 06, 2017 -

DARCARS Lexus of Englewood responded

Shana, thank you so much for the great review of your experience at our dealership and especially with Stephen and Max. All of the employees appreciate your loyalty to Lexus of Englewood If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact them or myself. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 02, 2017

Carlos and Jeff were very accommodating and excellent in customer service and satisfaction. Will definitely recommend seeing them. I would recommend this dealers. Gr More

by Annie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Alcaide, Jeff Barowski
Sep 04, 2017 -

DARCARS Lexus of Englewood responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership and of our staffs. I am very pleased to hear that Carlos and Jeff were very accommodating and provided you with excellent customer service. We look forward to working with you or anyone you might send our way in the future. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 25, 2017

First class! Lexus of Englewood provided me with the most pleasant car buying experience from a truly first class group of people! Knowledgeable, efficient, cari More

by S. Bogosian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Qin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark DeMaio, Carmine Demaio, Jeff Barowski
Aug 31, 2017 -

DARCARS Lexus of Englewood responded

Thanks for the kind review. Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. All best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 19, 2017

Best customer service from Jesus Peralta I leased every luxury car that is on the market Jesus Peralta is the best sales consultant that I dealt with. He helped us very much and met all ou More

by Katarina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Peralta
Aug 23, 2017 -

DARCARS Lexus of Englewood responded

Thank you for leaving this remarkable feedback. I appreciate your comments and happy to hear that Jesus was able to meet your needs. At Lexus of Englewood, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! All best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 16, 2017

Renewing the lease This is my 5th year with this dealership and i have nothing but a great respect for professionalism, competitive pricing and excellend service. Both N More

by Parviz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Barowski, Nenad Djurasevic
Aug 17, 2017 -

DARCARS Lexus of Englewood responded

Parviz, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our team was able to gain your trust in our business. We look forward to servicing your future automotive needs! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 04, 2017

Damaged Multiple Parts of Vehicle During Service I recommend customers to stay away from this service department. They have incompetent mechanics that will most likely damage your vehicle. This was t More

by rdfxcln
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager, No longer works there.
August 03, 2017

Honest & Great service I had researched to lease the NX F sport for a while and before I made a decision on a dealer out in Queens, I contacted the Englewood location just i More

by pudgy4j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kim, Toni Han
Aug 17, 2017 -

DARCARS Lexus of Englewood responded

Congratulations on your brand new NX F Sport! Chris and Toni are great assets to our team, so it does not surprise me that they were able to get you set up with your perfect vehicle. Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to them and all of us hope to see you again when the time comes to service your new car. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 27, 2017

Great Experience & Service My wife and I had a pleasant experience with Chris Kim. He was able to give me the best price that was within our price budget. He explained the car's More

by johnk99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kim & Toni Han
Aug 01, 2017 -

DARCARS Lexus of Englewood responded

John, Lexus of Englewood thanks you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your Five-Star Review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 26, 2017

Ask for Carlos! Carlos is a pleasure to deal with! Fair, funny, all around good salesman. Easy to deal with. I will definitely send friends & family to buy from him. More

by Cfrazee12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Alcaide
Aug 01, 2017 -

DARCARS Lexus of Englewood responded

Thank you so much for this excellent feedback and your very kind recommendation. I am grateful to hear that Carlos made such a great impression on you We look forward to working with you or anyone you might send our way in the future.. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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