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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,337 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,337 reviews

April 20, 2019

Good dealership Purchased a new Lexus.great vehical and good dealership.good salesman. Clean, polite, professional and honest. Recommend to everyone looking for a new More

by Jyk83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2019 -

DARCARS Lexus of Englewood responded

Thanks for allowing us to help you. It is great to hear that you had such a positive dealership experience. The new Lexus is an excellent choice and I’m sure you'll enjoy it for years to come. We look forward to working with you or anyone you might send our way in the future. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 19, 2019

Great Service and Great Staff. Lexus of Englewood offers great service and want the customer to be happy. Dominic was wonderful to work with. He was patient and was concerned about More

by SBALLOUTINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vasallo, Sam Ghani, Dominic DiMartino
Apr 23, 2019 -

DARCARS Lexus of Englewood responded

Thanks for this truly exceptional review! Congratulations on your purchase! We can't tell you enough how much we appreciate Dominic and Chris. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 19, 2019

2019 Lease Richard my sales representative was excellent. He was very helpful and made the process very simple. I think they should have spent a little more ti More

by RCOCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Barowski, Richard Viole
Apr 23, 2019 -

DARCARS Lexus of Englewood responded

We appreciate you taking time to leave us a great review. I am pleased to hear Richard did a great job in assisting you in your lease. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 18, 2019

Experience Steve was great to work with Paid attention to our needs and took care of us Will work with him in 3 years from now More

by WILLIAM.FRISH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Qin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2019 -

DARCARS Lexus of Englewood responded

Thank you very much for taking your time to leave us a great review, William! I am pleased to hear about your great experience working with Steve! If there is anything else we can do for you please feel free to pay us another visit. Take care! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 18, 2019

Everything was great Great great great!!! I’m going to recommend my brother he’s looking for a new car. The best customer service I’ve ever experienced. More

by Hotbreadboss
Recommend Dealer
Yes
Employees Worked With
Juan Ospina, Rafael Gomez
Apr 19, 2019 -

DARCARS Lexus of Englewood responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to do business with you and we hope to see you again in the future! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 18, 2019

the best car of the year 2019 ( RX350) for the help that they gave me and because they helped me to choose what I was really looking for, I personally recommend this dealership as the best More

by Victor188
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalia Jimenez
Apr 19, 2019 -

DARCARS Lexus of Englewood responded

Thanks so much for leaving us this review and sharing your experience. I’m happy to hear that our team did everything they could to make your Lexus of Englewood experience a great one! Congratulations on your purchase, and we hope you will return to us with all your vehicle needs in the future! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 18, 2019

Friendly staff You gave us a chance to negotiate the lease price and all your staff were very friendly and gave us the comprehensive explanation about the price and More

by Ambassader from Sunday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dick Shore, Jeff Barowski
Apr 19, 2019 -

DARCARS Lexus of Englewood responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Lexus of Englewood. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 17, 2019

Lexus at Englewood it the way to go Super accommodating and took the time to help me get the results I was looking for. I left a extremely happy customer and would highly recommend. More

by alejbrito08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine Demaio, Simone Morejon, Natalia Jimenez
Apr 19, 2019 -

DARCARS Lexus of Englewood responded

Thank you for the glowing review! We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! I will be sure to pass along this great feedback and we look forward to seeing you again! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 16, 2019

Parts Department counter persons not customer friendly Parts department counter persons were not customer interactive and were rude when inquiring about a door edge guard, This area of parts service needs More

by Stefan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Viole
Apr 19, 2019 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to write a review, Stefan. We truly appreciate your open and honest feedback about your experience. I will be sharing your comments with our team and please don't hesitate to contact me directly if you'd like to discuss them in greater detail. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 15, 2019

brought my car in for service Trying to service my battery myself I dropped battery holder into engine compartment and I could not retrieve the part.I became very up set for my mis More

by Barbara 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hubbard and a tec named Danny
Apr 19, 2019 -

DARCARS Lexus of Englewood responded

Barbara, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We look forward to seeing you again. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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