My Review Of DARCARS Toyota of Frederick:
This was my first Toyota purchase as I have always bought Honda in the past. I was curious to see the new Toyota Highlander, so I went for a test drive. The salesperson, Joe, basically sold me on the car. He was such a down-to-earth, honest, guy that I trusted him immediately. He was never pushy, just informative and was always available to answer any questions or research anything I asked him in a timely manner. He didn't just want to sell me whatever was on the lot, he wanted to make sure I was getting the perfect vehicle for me so that I would be happy with the purchase. With the advanced technology in today's vehicles, Joe was an expert at setting up Bluetooth, connecting my phone, and explaining how all the apps, navigation and audio system worked. He went above and beyond AFTER the sale to explain all the details, and personally helped clean the vehicle up for delivery. Class act! I also worked with James, a sales manager at DARCARS. He was just as professional and knowledgeable and we had a great experience with him. Extremely nice guy, never pushy and got us at a price we were comfortable with. Overall, very impressed with my first Toyota experience and DARCARS. I will definitely be going there for service, as they include the first 25,000 miles of service appointments at no charge. I expect the service department will be just as easy and painless to deal with at DARCARS.
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