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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,151 Reviews

1,151 Reviews of DCH Kay Honda - Service Center

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March 09, 2019

quick and professional all was done while i waited. the coffee and comfort of area was fine,,,,, while there checked new cars out and i am thinking about them as my lease More

by lingam1936
Price
Recommend Dealer
Yes
Employees Worked With
Ekaterina Gritsenko
Mar 11, 2019 -

DCH Kay Honda responded

Thank you for the great review! We would love to provide you great service in the future!

March 08, 2019

Joe B in Service is the BEST So many people advise against using the dealership to maintain my vehicle....I could not disagree more. I find this Honda Service second to none; th More

by kimmawebber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Rosius
Mar 08, 2019 -

DCH Kay Honda responded

Thanks for your loyalty to DCH Kay Honda! We appreciate the positive review, and look forward to seeing you again soon!

March 08, 2019

wait time was acceptable the customer service, waiting lounge and overall experience was positive. additionally the wait time was acceptable, including free wi-fi, coffee, cle More

by BarryVanDyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 11, 2019 -

DCH Kay Honda responded

Barry, thank you for your five star review!

March 07, 2019

3rd visit is a charm. On my first visit, I bought the Honda CR-V. They had the exact one that I was looking for. After doing all the research on the internet, Their prices More

by verdig51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2019 -

DCH Kay Honda responded

Thanks for the wonderful review! We're glad that both our sales and service department were quick and easy for you! We hope to see you back at our dealership soon!

March 06, 2019

Pleasant experience From the guy who greeted me when I drove up to the woman who checked me in to the cashier, everyone was extremely professional and pleasant. Comfortab More

by hwystar3787@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember names sorry
Mar 08, 2019 -

DCH Kay Honda responded

Thank you for the wonderful review! We're happy to hear that you appreciated our amenities and our friendly staff. We look forward to seeing you in the future!

March 06, 2019

A dealership you can trust I bought my Honda Odyssey from DCH Kay Honda 2 years ago. They offered the best price. I recently had the vehicle served at the shop for problem tha More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Rosius
Mar 08, 2019 -

DCH Kay Honda responded

Thanks, John, for the stellar review! We're happy to provide quick and trustworthy service to all of our customers. Thank you for your business!

March 06, 2019

Service Prompt service, great costumer service. Worked with our schedule even when we had to reschedule twice. Everyone was very nice and the service call was More

by ebcrt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaison Stephen
Mar 08, 2019 -

DCH Kay Honda responded

Thanks for the stellar review! We're happy to hear that our service was prompt and our team was friendly!

March 06, 2019

Great customer service I've had to bring my car in a few times and every occasion has been a nice encounter. I don't live in the area but I make it a point to make appointme More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted? (Shuttle driver)
Mar 08, 2019 -

DCH Kay Honda responded

Thanks, Kim, for the five-star review! We're happy to provide you with great customer service. Thank you for your business!

February 08, 2019

BAD BATTERIES I bought a battery around November 2017 & by February 2018 my car wouldn't start because they battery IS NO good! I've been back & forth with same iss More

by JUSTICE4ALL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Other Employees : Ken Kallock(?), Max Brodbeck, Amber Bonilla
Feb 21, 2019 -

DCH Kay Honda responded

Thanks for taking the time to leave a review. We never want a customer to feel the way you do about the service you've received. During the time of your visit, we were able to replace your battery and offer you an additional complimentary evaluation of the vehicle to resolve any issues that still remained. We understand that the current issue that you are having is not related to the battery and would be happy to help diagnose the issue. When you are available, please give me a call at 732-676-9971. Sincerely, Ken Kallok, Service Director

February 06, 2019

Flat Tire Service/Replaced sun visor They were prompt with the flat tire and replacing the sun visor. Ted was very courteous for driving me back to my workplace. Mickey's service was ex More

by Honda Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Bonczyk and Mickey , Ramon Rosius
Feb 06, 2019 -

DCH Kay Honda responded

Thanks for taking the time to leave us a review! We're so happy to hear that you received courteous and excellent service, we'll pass that along to Ted and Mickey. We look forward to working with you in the future!

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