DCH Toyota City

Reason for Visit: Sales

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Croce, Tom Meridian, Edmund Auw, William Liang

My Review of DCH Toyota City:
We have received excellent customer service and an unbeatable price at this dealership when we first got a 2008 Camry LE in January 2008. We then had to upgrade 6 months later to a 2008 Sienna LE and during this process, while a little difficult at first, we ultimately receive the service we expected. We got a great car at a good price. This dealership goes above and beyond the call of duty when it comes to service. It does not have any of the sterotypical car salesmen qualities that car salesman are know to have.

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Reason for Visit: Sales

I recommend this dealer: Yes

Employee(s) Dealt With: George Paonessa

My Review of DCH Toyota City:
I went to DCH Toyota City after going to two other Toyota dealers and either getting the run around or the price being too here. I entered the dealership, was greeted promtly and in a very friendly manner by the manager at the front desk. He introduced me to a salesperson that would help me. The sales person asked me the proper questions as to what I was looking for, listened very carfully and geared me th\owards the right car and without any hassle or going back and forth, we arrived
at the price, and vehicle I wanted. I knew I had to wait a few days to get my car, but Mr. Paonessa, the salesmanager was very helpful and gave me a loaner vehicle to use, because I had to turn in my Honda lease
or pay an extra months lease charge. I would greatly recommend this dealership to my friends and family.

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Reason for Visit: Sales

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Bartoli, George Paonessa, Joseph Modica

My Review of DCH Toyota City:
My sales experience was top notch. Recieved best price at this dealer
out of 4 other dealers that I visited. Everything from paperwork to the Vechical was prepared when I arrived for pickup. Service Manager Joe Modica made a point in introducing himself and his service staff upon time of delivery. Steven Bartoli took time to review all the features of our new car. Angelo Maida took time to explain all and differnt options of service plans such as loJack, key replacement and appearance / protection plan. I would recommand this dealer to anyone who would need to buy or service a car.

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Reason for Visit: Sales

I recommend this dealer: Yes

Employee(s) Dealt With: will dupree

My Review of DCH Toyota City:
Went there looking for a Camry. Salesman was knowledgeable and friendly. Told me about the Camry and went for a test drive. I liked it but needed some time to think. I went back again to the same guy and went for another test drive. Still friendly and answered any questions me and my dad had. Salesman had nothing to do with the price. His supervisor came over to discuss and my dad being an ex-car salesman did his thing. We told them that we would only give $200 over what the dealer pays for the car. He laughed and said he couldn't do it. Well we were paying that price or leaving. He got his manager who came over talked to us and went to think about it. He came back and said it was a deal but I'd have to wait 2 weeks for the next shipment which was fine with me. The rest of the deal went smooth too. I've brought it back for servicing and have not had a problem so far. 13 months later and I love the camry and DCH.

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Reason for Visit: Sales

I recommend this dealer: No

Employee(s) Dealt With: deborah, Jorge

My Review of DCH Toyota City:
misrepresentation of facts to entice customers when car not even available in stock. Called me to dealership to sell vehicle when they did not have the car with them.

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