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DCH Wappingers Falls Toyota
Wappingers Falls, NY
8,460 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley.
LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE.
Rest assured that the car you get is the car you'll love.
No games.
No gimmicks.
No second-guessing.
This is the way car-buying was meant to be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 8,460 reviews
September 01, 2020
Service department were failing to have urgent recall parts ready for repairing my 2019 Avalon on appointment date. It is no big deal, I can rescheduled and have somebody pick up and drop me off .Howeve parts ready for repairing my 2019 Avalon on appointment date. It is no big deal, I can rescheduled and have somebody pick up and drop me off .However, it is the principle for dealer to pay attention to this problem. I referred my son, father in-law and a Doctor bought a Toyota Tundra, a rave 4 and a Runner at your dealer. They also had bad experiences such as no oil add to engine and heavy oil leak inside garage after oil change. Please review your online schedule service needs and order parts before appointment. Furthermore, please review your internal communications and safety inspection procedures. More
by tung405
Verified CustomerEmployees Worked With
Michael Cimorelli
September 01, 2020
I called twice at 11:15 am and then 11:25 am ish and it went to voice mail. I had a question about my upcoming appt at 12:30. I felt this was odd and very surprised that a DCH would allow this to happen. went to voice mail. I had a question about my upcoming appt at 12:30. I felt this was odd and very surprised that a DCH would allow this to happen. More
by kjt2966
Employees Worked With
Evin Calderon
September 01, 2020
I declined further brake service Due to the recommendation of $1000 front and rear brake service for a minor complaint, after having the same only 23,000 miles ago. We are very mild drivers, a recommendation of $1000 front and rear brake service for a minor complaint, after having the same only 23,000 miles ago. We are very mild drivers, and I don’t believe we need this service. More
by JEHESPEN
Employees Worked With
September 01, 2020
Professional and honest sales staff. Explains without Professional and honest sales staff. Explains without any pressure any additional offers they have. Pleasant and pay attention to details. Our family Professional and honest sales staff. Explains without any pressure any additional offers they have. Pleasant and pay attention to details. Our family has purchased at least six vehicles from DCH Wappingers. Very happy with service department too. More
by oaassani
Employees Worked With
Other Employees :
William Kurt Kuehsel, Pinkal Patel
September 01, 2020
Mr.Lee Burns, GM, handled my lease from start to finish as he was the consummate pro. Avi Avitan handled the technical side as well as making sure delivery was on time and all features were in vehicle. W as he was the consummate pro. Avi Avitan handled the technical side as well as making sure delivery was on time and all features were in vehicle. We are double digit leases and buys and Wappinger Falls Toyota has a great business model. Thank you Mr. Burns, Avi and Rob in finance!! More
by lisajoe0304
Employees Worked With
Other Employees :
General Manager, Lee Burns
August 31, 2020
Excellent!!!! Melissa was so helpful went beyond bro help me get the car I wanted all was done that was asked for. And Mary the rep specialist. If was not for her I would not have this car. Both a help me get the car I wanted all was done that was asked for. And Mary the rep specialist. If was not for her I would not have this car. Both are wonderful people and go beyond ! This is a great dealership More
by Rav4
August 31, 2020
Remote purchase of a car in these times was a breeze with Kurt Kuehsel and DCH Toyota. Prompt succinct communications with content and clarity on all fronts - text, email phone. A++ on all levels. DCH Toyota Kurt Kuehsel and DCH Toyota. Prompt succinct communications with content and clarity on all fronts - text, email phone. A++ on all levels. DCH Toyota has a great product with its 2020 Highlander Hybrid. The customer service matches if not surpasses it. Will recommend highly. More
by john@danielwolfinc.com
August 31, 2020
I'm confused by who sold me the vehicle. The guy who sold it to me(Joe Pampinella) and took the deposit, or the guy that delivered it to me(Romaine Newby), whose name shows up on the final sales paperwork as it to me(Joe Pampinella) and took the deposit, or the guy that delivered it to me(Romaine Newby), whose name shows up on the final sales paperwork as the "Salesman". I have never encountered this before after purchasing some 10+ cars. More
by rbo
Employees Worked With
Other Employees :
Jennifer Korwatch, Romaine Newby, Joe Panpinella
August 30, 2020
My 4th experiences at Wappingers Toyota was more than awesome. From the moment I drove in the service area I was greeted with a friendly smile, respect and a professional attitude. All the persons I awesome. From the moment I drove in the service area I was greeted with a friendly smile, respect and a professional attitude. All the persons I came in contact with were professional and knowledgeable More
by Pearl 55
Employees Worked With
J Cunningham , Kathleen Crosbie, Mike Giordano
August 29, 2020
I am completely satisfied with the service I received from DCH Toyota. The salesperson was very kind and knowledgeable and setup the Bluetooth. The Finance officer was very good and friendly from DCH Toyota. The salesperson was very kind and knowledgeable and setup the Bluetooth. The Finance officer was very good and friendly More
by tater5.mc
Employees Worked With
Romaine Newby
