DCH Wappingers Falls Toyota

Your staff is great. But please stop with the up-sell. My aunt is 89 years old . The car is six years old an has 25000 miles on it . She does not need her cabin filter changed, or a couple of other incidenta aunt is 89 years old . The car is six years old an has 25000 miles on it . She does not need her cabin filter changed, or a couple of other incidentals. This is why I bring her car everywhere to get inspected and for a recall . So stop an just do what is asked . If you see a major safety issue then of coarse tell the customer. Please stop with cabin filter, it’s the new ( you need new wipers ) for the past seven years . Again your staff was great and very happy with the service.. More

Their customer service was great the sales person went above and beyond to ensure consumer satisfaction as well as the dealer and the people that work at the location. above and beyond to ensure consumer satisfaction as well as the dealer and the people that work at the location. More

Salesman and finance manager worked quickly, diligently and hassle-free. Newburgh Toyota wanted $250 deposit and seemed more interested in farming out financing than selling a car. and hassle-free. Newburgh Toyota wanted $250 deposit and seemed more interested in farming out financing than selling a car. More

Dealer was able to get us a car that we wanted. They streamlined the process and had everything ready for delivery. Drove out a happy customer. streamlined the process and had everything ready for delivery. Drove out a happy customer. More

My buying experience here was great, but my experience with the service department has been lacking. Communication seems to be an issue and definitely something that needs to be worked on. Although I'm with the service department has been lacking. Communication seems to be an issue and definitely something that needs to be worked on. Although I'm grateful that my issue was resolved, I regret that I had to keep explaining the issue and how many people I had to speak to in order to get it resolved. I almost gave up and would hesitate to come back for service in the future. I also would suggest that when people come in for service there be a person they could talk to as it seems that the customer is left to try and figure out where to go and some service people get tied up on the phone and ignore the customer. I do appreciate the other service people who stepped in and tried to help though. More

The process of buying the new car was very easy.Melissa The process of buying the new car was very easy. Melissa Sinapi wa a great help in getting me a new car and showed me the new features. The process of buying the new car was very easy. Melissa Sinapi wa a great help in getting me a new car and showed me the new features. More

Great dealership to work with made leasing my new Tacoma very simple. Michael didn't have a vehicle in stock, but was able to located one. very simple. Michael didn't have a vehicle in stock, but was able to located one. More

Ben and Evin were extremely helpful and professional...they are committed to resolving my vehicle issue. They have opened a file with Toyota and will be working to finding the answer. professional...they are committed to resolving my vehicle issue. They have opened a file with Toyota and will be working to finding the answer. More

This was our first Hybrid so we had a lot of questions. Everyone at DCH was very courteous and professional. Would definitely recommend dealership to friends. Everyone at DCH was very courteous and professional. Would definitely recommend dealership to friends. More

Service dept was good no complaints there just not happy with the purchase of the truck. Truck was 1 year old but the tires and brakes could have been changed. For $37,000 figured I would get new brakes an with the purchase of the truck. Truck was 1 year old but the tires and brakes could have been changed. For $37,000 figured I would get new brakes and tires More