Dale Earnhardt Jr. Chevrolet

Dale Earnhardt Jr Chevrolet is the best to work with! Go see them and have your vehicle needs met. Thanks Clete for all your help! see them and have your vehicle needs met. Thanks Clete for all your help! More

We purchased a 2012 Chevrolet Tahoe with a 2010 Chevrolet Camaro SS and a 2008 Nissan Pathfinder as trades on NOVEMBER 17, 2012. The sales "agreement" was good. At the time of the sale we were told we would Camaro SS and a 2008 Nissan Pathfinder as trades on NOVEMBER 17, 2012. The sales "agreement" was good. At the time of the sale we were told we would get a set of floor mats and a key remote. To this day JANUARY 22,2013, we have yet to receive either one. And to top it all off, we have yet to receive our registration to the Tahoe. We have now had two temporary tags and working on our third. This kind of customer service is not going to get you a 10 on any survey. Good thing we weren't a new car customer. Chevrolet would not be proud. And Hendrick/Earnhardt wouldn't be either. More

Everyone was great, before buying the vehicle. After the deal was finalized, it was a different issue. Things are "forgotten", it may take several phone calls to get something that was pr deal was finalized, it was a different issue. Things are "forgotten", it may take several phone calls to get something that was promised, etc. Dealing with no return calls from Mandy in the finance office after leaving messages for 4 days, was very unprofessional and aggravating. I didn't even get a resolution after speaking with the GM, Mike, who was not at all apologetic for his staff's "lack" of behavior. Another trip in and the sales manager, Jeff, finally took care of us!! He got Brian involved and it was taken care of in now time. All that was needed was a form printed / signed. It shouldn't have been that much trouble to get this taken care of. A big thank you to Jeff .... who made sure we were taken care of, when no one else would. More

Not happy with the Sales team at this dealership. They tried to price gouge due to limited supply when other dealers were not price gouging so I was forced to purchase elsewhere. tried to price gouge due to limited supply when other dealers were not price gouging so I was forced to purchase elsewhere. More

In 2006 I attempted to purchase a new Chevy Silverado In 2006 I attempted to purchase a new Chevy Silverado pickup from Champion Cheverolet. This would have been the second new vehicle that I would have In 2006 I attempted to purchase a new Chevy Silverado pickup from Champion Cheverolet. This would have been the second new vehicle that I would have purchased from them. After spending the normal amount of time haggling with the salesman, I put off purchasing the truck for a short time. I traveled to another dealer (in Ga.) and saved about $5000.00 on the exact same truck. Fast forward to 2011: I had a deal from another dealer (not the one in Ga.) that I thought I might be able to better because Champion's truck that we looked at was a DEMO with approxamately 5000 miles on it. I told my wife confidently as we looked at the truck, "I'm sure they will come off of the price on this truck a lot because of the milage on it and because it had been in inventory since December 2010". Boy, was I surprised! Champion was still about $5000.00 over the deal that I already had for what was basicly a used truck. Moral of this story is that I will never waste another minute of my time or Champion salesmen's time again and go straight east or north so that I will again save $5,000.00 of my hard earned cash by purchasing my new Chevrolet elsewhere. I will gladly show anyone the buyer's order on the truck that I will be buying on Monday at a competing dealer. My email is agent_ecks69@yahoo.com. More

Have issue that noone will help me resolve in a timely fashion. After I signed the papers to purchase the car, that is when everything went downhill. The salesperson who previously had been friendly and fashion. After I signed the papers to purchase the car, that is when everything went downhill. The salesperson who previously had been friendly and helpful, would not return my phone calls and i had to keep calling him to inquire about the issue i was trying to resolve. His lies have put me in a horrible financial bind and he hung up the phone on me several times. I cannot understand how you can treat someone in this way after they have purchased your product. I also talked to one of the managers who was unapologetic and had an indifferent attitude about my plight, even though it is because of one of his salespeople that i'm in the situation i'm in. Not once has anyone apologised or even tried to really listen to what i have to say. I had to call the Chevy Corporation headquarters to file a complaint and to get them to intercede in my behalf, since the dealership did not seem to care. I'm still waiting to hear how they are going to help me with the situation they put me in. Never again will i or any of my friends and family buy anything from this dealership and most likely never again will i own a Chevy. In short most of the people i've been dealing with have either been rude, arrogant or unfriendly. If you buy from here pray that everything goes smoothly otherwise this is the kind of treatment you will receive. More