Dallas Autos Direct
Carrollton, TX
Filter Reviews by Keyword
By Type
Showing 197 reviews
Fred was honestly a pleasure to work with! He listened to what options my wife needed and he found the perfect BMW! I’m happy I went in and gave them a opportunity to sell my wife a car since He listened to what options my wife needed and he found the perfect BMW! I’m happy I went in and gave them a opportunity to sell my wife a car since I couldn’t!! More
This is the Worse Auto Dealership have deal with. They sell you bad cars and will refuse to help you work on it.. Run Run RUn... They sell Lemon car... Stay away from this dealership. I just bought a car sell you bad cars and will refuse to help you work on it.. Run Run RUn... They sell Lemon car... Stay away from this dealership. I just bought a car in November of this 2021 and the car stopped working about 3 weeks into buying the Car and the Company have refused to do anything.... They Sell Lemon cars, be aware Folks More
I just purchased my 3rd vehicle from there if that tells you anything. Great prices.. unique vehicles and great people. Frank did awesome on finance as well. I will be back I'm sure. you anything. Great prices.. unique vehicles and great people. Frank did awesome on finance as well. I will be back I'm sure. More
Came in not knowing what I wanted and everyone I spoke to there helped in every way they can to answer every question I had and to help me find the perfect car for me! What I loved most is they don’t try to there helped in every way they can to answer every question I had and to help me find the perfect car for me! What I loved most is they don’t try to push you to buy they leave that choice up to you so you don’t feel pressured instead they make you feel comfortable with what ever decision you choose to make. I went to multiple dealerships before visiting dallas autos direct and no one at any other dealership made me feel as comfortable as they did! Thank you so much you guys and thank you to the amazing team you guys have that helped me purchase my dream car at such a great price!! I love my new car can’t believe it’s used feels like new! You guys are amazing! More
The staff at Dallas Autos Direct was very professional! The financing process was quick and easy, I was there maybe an hour. If you are looking for a great car this is the place. I enjoyed the process so m The financing process was quick and easy, I was there maybe an hour. If you are looking for a great car this is the place. I enjoyed the process so much I went to work for the guys! More
DO NOT BUY FROM THIS DEALER!!!!!! They bounced the payoff check for our trade in. This caused my wife's credit score to drop almost 200 points. They will not help correct it. They lie about who their manage check for our trade in. This caused my wife's credit score to drop almost 200 points. They will not help correct it. They lie about who their managers are as well. Learn from our mistake and stay away. I will now be involving an attorney. More
I saw a car online. It was $85k. I called about it and was told it was in mint condition. I could put down a $500 deposit and they would hold the car. I was told if the car was misrepresented and wasn't m was told it was in mint condition. I could put down a $500 deposit and they would hold the car. I was told if the car was misrepresented and wasn't mint, I could get my deposit back. So I go the next day and look at it and it is not in mint condition. I found one issue outside and several inside, with a chunk of leather missing from the console. So I decided to walk since I'm supposed to get the deposit back. GM calls me about an hour later wanting to discuss things and at this point says "You aren't getting the deposit back." I tell him fine, I'll take the car but they either need to fix the issues I found or discount it accordingly. The GM decides to fix things. I waited several days and called back. Supposedly the car was on sale by consignment and the owner changed his mind about selling. I had to ask about my deposit and they finally agreed to return it. Everything about this deal was shady. More
Really could not ask for anyting better!! Found a Mercedes GL350 online at Dallas Autos Direct. Was Pre-Approved by 2 finance companies before I went to test drive.. Sam made a copy of my Driv Found a Mercedes GL350 online at Dallas Autos Direct. Was Pre-Approved by 2 finance companies before I went to test drive.. Sam made a copy of my Drivers License and sent me and my wife on a test drive.. Fell in love with the car, was ready to buy... I took my Pre-Approved offer in and JB (Hakem) looked at my interest rate and said oh no you can do better. He picked up the phone and made 2 phone calls, then he printed out a paper and told me to go .5 miles down the road to InTouch Credit Union and see Stella she will take care of me... Long story short I was ready to pay 550.00 a month for this vehicle, after the small detour I am now paying 350.00 a month with 1/4 of the interest rate.. So I am ready to give Dallas Autos Direct a 10 Star Review, however my wife is like no, not till be get the vehicle checked out.. So yesterday I took it to Park Place Mercedes for a B1 Service and check out.. Well of course after a 650.00 oil and filter change (it is a diesel) we pick it up today.. The service adviser tells me we have a real nice GL and we have nothing to worry about driving this cross country as we had asked him about.. Dallas Autos Direct will be my first call when I am looking for my next vehicle.. More
You will not find a better dealer for the price, selection, and service. Found the car I love at an unbelievable price; and in a very short period of time, I was driving it home. If you are in the m selection, and service. Found the car I love at an unbelievable price; and in a very short period of time, I was driving it home. If you are in the market for a car or just looking, I highly recommend you give them a call. Stop looking for a dealership you found the perfect one. Thank me later. More